Email Software Integration helps you to connect your SuiteCRM Leads/Contact/Subscriber List with your favorite email marketing platforms. The following marketing platforms are supported: SendGrid, Mautic, Constant Contact, Active Campaign, SendIn Blue
#3998 - After installation integration page is empty and error in Apache log
Hi, I installed SuiteCRM 7.12.1 and your plugin with end "version 7.11." - in the documentation is an information that version 7.12.1 is supported.
After uploading zip, install, repair SuiteCRM and click at Admin-Menu to E-mail integration, I see an empty page. In Apache error log is this error message
[Thu Dec 02 14:16:30.512200 2021] [proxy_fcgi:error] [pid 124273:tid 139904021407488] [client 192.168.122.1:49568] AH01071: Got error 'PHP message: PHP Fatal error: Uncaught Error: Call to undefined method SugarView::SugarView() in /var/www/html/crm/custom/modules/Administration/views/view.vi_integrationwidget.php:20\nStack trace:\n#0 /var/www/html/crm/include/MVC/View/ViewFactory.php(279): Viewvi_integrationwidget->__construct()\n#1 /var/www/html/crm/include/MVC/View/ViewFactory.php(253): ViewFactory::_buildClass()\n#2 /var/www/html/crm/include/MVC/View/ViewFactory.php(97): ViewFactory::_buildFromFile()\n#3 /var/www/html/crm/include/MVC/Controller/SugarController.php(422): ViewFactory::loadView()\n#4 /var/www/html/crm/include/MVC/Controller/SugarController.php(363): SugarController->processView()\n#5 /var/www/html/crm/include/MVC/SugarApplication.php(101): SugarController->execute()\n#6 /var/www/html/crm/index.php(52): SugarApplication->execute()\n#7 {main}\n thrown in /var/www/html/crm/custom/modules/Administration/views/view.vi_integrationwidget.php on line 20', referer: http://crm.demo.local/index.php?module=Administration&action=index q^C
What´s my fault? Regards and Thanks Marco
2 years ago
Hello Marco,
SuiteCRM 7.12 has decrypted some default functions. We have uploaded updated zip for 7.12 Version of SuiteCRM.
Can you please first uninstall the zip from your SuiteCRM which you have installed. After that Download the Updated zip from SuiteCRM Store which is compatiable with SuiteCRM 7.12 Version and Install on your SuiteCRM.
Regards, Variance Infotech PVT LTD
2 years ago
Hi,
thank you very much. Now it works!
Is there a timeline for an version who will works with SuiteCRM 8.0.0?
Regards Marco
2 years ago
Hello Marco,
SuiteCRM 8 has just released few days ago. Also SuiteCRM Store doesn't include the support of Extensions for SuiteCRM 8 Version yet.
SuiteCRM 8 has changed the folder structure compared to SuiteCRM 7.x Versions so it'll take time. Currently there is no ETA for SuiteCRM 8.
Regards, Variance Infotech PVT LTD
2 years ago
Thank you. Ticket can be closed in my eyes.