by Variance InfoTech Pvt Ltd

Email Software Integration helps you to connect your SuiteCRM Leads/Contact/Subscriber List with your favorite email marketing platforms. The following marketing platforms are supported: SendGrid, Mautic, Constant Contact, Active Campaign, SendIn Blue

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#3246 - Sync issue (same as #3186)

Closed Bug? created by wendellemos Verified Purchase 3 years ago

Issue: 1. Module Mapping - once I click sync on a module while trying to complete the process and move to field mapping, it pushes me back to the initial page.

It says I need to sync contacts first. It continues to repeat this without moving forward.

thx

  1. varianceinfotech member avatar

    Variance InfoTech Pvt Ltd Provider

    3 years ago

    Thanks for your email. Could you please share access of your crm to techsupport@varianceinfotech.com ?

  2. wendellemos member avatar

    wendellemos Verified Purchase

    3 years ago

    Just create a user - please let me know if you get it.

    • varianceinfotech member avatar

      Variance InfoTech Pvt Ltd Provider

      3 years ago

      Hello,

      is it possible for you to share CRM Credentials with Admin User, FTP Details, Database Access and Email Tool Access which you trying to sync with SuiteCRM?

      If yes then please share us on "techsupport@varianceinfotech.com' and we'll check it from our end and you'll get quick solution.

      Regards, Variance Infotech PVT LTD

  3. varianceinfotech member avatar

    Variance InfoTech Pvt Ltd Provider

    3 years ago

    Hello,

    Hope your issue has been resolved.

    Currently We're closing this Case.

    Regards, Variance Infotech PVT LTD

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