by Variance InfoTech Pvt Ltd

Email Software Integration helps you to connect your SuiteCRM Leads/Contact/Subscriber List with your favorite email marketing platforms. The following marketing platforms are supported: SendGrid, Mautic, Constant Contact, Active Campaign, SendIn Blue

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#3032 - API key fields missing

Closed Bug? created by johnaptim 4 years ago

After installation and selecting email application in "API configuration" - no key fields appear. Images also seem to be broken in admin panel landing page. attached Annotation 2020-08-28 161613.png

  1. varianceinfotech member avatar

    Variance InfoTech Pvt Ltd Provider

    4 years ago

    Hello,

    As per screenshot you didn't Repair & Rebuild your SuiteCRM after Installing Extension or Didn't have full file permission to your SuiteCRM Instance folder.

    Can you please verify above two things & let us know if it's fix your problem or not.

    Regards, Variance Infotech PVT LTD

  2. johnaptim member avatar

    johnaptim

    4 years ago

    We did the repair and rebuild and have the default permission on the install. The issue remains the same. Any other ideas what could cause this?

  3. varianceinfotech member avatar

    Variance InfoTech Pvt Ltd Provider

    4 years ago

    Hello

    is it possible to share your CRM Credentials, FTP Details and Database Access with us if you don't mind?

    If yes then please share us on "techsupport@varianceinfotech.com" and we'll check it from our end SuiteCRM folder has full permission or not. If any other issue then also we can check it and you'll get quick response.

    Regards, Variance Infotech PVT LTD

  4. varianceinfotech member avatar

    Variance InfoTech Pvt Ltd Provider

    3 years ago

    Hello,

    Hope your issue has been resolved.

    Currently We're closing this Case.

    Regards, Variance Infotech PVT LTD

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