Email Software Integration helps you to connect your SuiteCRM Leads/Contact/Subscriber List with your favorite email marketing platforms. The following marketing platforms are supported: SendGrid, Mautic, Constant Contact, Active Campaign, SendIn Blue
#2524 - Module mapping, Sendinblue contact fields
Hello,
I'm having trouble with the module mapping, when I want to map my fields between suiteCRM and sendinblue, I can only map the email fields, because in the sendinblue contact fields section, there is only email available, It tried with Sendgrid and with this one it works perfectly, but I would like it working with Sendinblue.
Do you have any solution for me?
Thanks.
here is a scrennshot of the problem.
4 years ago
Hello,
SendInBlue didn't provided any API for getting fields of Contacts Module. So we've implemented like getting contacts of SendInBlue and using response we've got fields.
See Contacts Module response : http://i.prntscr.com/zFmLZhnCRn2Mv2m3hWODVQ.png
In above screenshot, expect email fields all other fields are auto generated when we create contact in SendInBlue so we consider only email field in mapping.
Solution for this is that we can add firstname and lastname field in backend process when you click on the "Sync Field" Button.
Please let us know this solution is works for you or not.
Regards, Variance Infotech PVT LTD
4 years ago
Hello, I understand what you say, but when I add the contact to sendinblue it doesn't add the firtsname and lastname. I don't understand when you say that you can add firtsname and latsname fiels in backend process when I click on the "Sync Field" button, do you mean that you are going to implement it in another version? or do I have to do it myself?
4 years ago
Also, I think you should update the documentation, because it is clearly said that we can map more than the email field .
4 years ago
Yes.
We're going to implement it in another version and it'll be release very soon.
4 years ago
Thank you, do you have an estimated time?
4 years ago
Yes.
Next week we'll released new version.
4 years ago
Hello,
We've released new version 6.0 on SuiteCRM Store which is covered your issue. So now you can able to map firstname and lastname field on contact module.
Please download latest release from SuiteCRM Store and install on your CRM.
Regards, Variance Infotech PVT LTD
4 years ago
Hello
Thanks for your valuable support and being our customer. As per our last discussion related to ticket, hope you've received satisfied answer from our support team. For now, We're closing the ticket but if you've any questions or concern feel free to email us on techsupport@varianceinfotech.com or reply to the same ticket.
Regards, Support Team Variance InfoTech Pvt Ltd www.varianceinfotech.com
4 years ago
Hello
Thanks for your valuable support and being our customer. As per our last discussion related to ticket, hope you've received satisfied answer from our support team. For now, We're closing the ticket but if you've any questions or concern feel free to email us on techsupport@varianceinfotech.com or reply to the same ticket.
Regards, Support Team Variance InfoTech Pvt Ltd www.varianceinfotech.com