Email Software Integration helps you to connect your SuiteCRM Leads/Contact/Subscriber List with your favorite email marketing platforms. The following marketing platforms are supported: SendGrid, Mautic, Constant Contact, Active Campaign, SendIn Blue
#2277 - Cannot move past Step #14 for SendGrid integration.
Hi. I'm attempting to setup our integration with SendGrid. I've created the API key for SuiteCRM followed the instructions to set it up. Everything appears to work right up until Step 14.
Clicking "Add Mapping" immediately shows a dialogue box that says "Synchronize SendGrid Contacts Fields First!! Click on SYNC FIELDS Button!!". Going back and clicking on "Sync Fields" and trying again has no effect.
The other thing I noticed is there's no validation on the SendGrid API key, I can edit and change it to something like "test" and will just take me back to "API Configuration" page after clicking "Connect to SendGrid" - how can I be sure it's connected?
4 years ago
Hello,
is it possible to give us your CRM Credentials, FTP Access, Database Account and SendGrid Portal Access if you don't mind?
We've checked and it's working from our end. So if you provide access then it'll easy for us to checking issue on your instance and you'll get quick solution.
Regards, Variance Infotech PVT LTD
4 years ago
Hi, thanks for the response.
Do you have an email I can reach out to continue this conversation?
4 years ago
Yes
Please email us on techsupport@varianceinfotech.com
4 years ago
Hello
Thanks for your valuable support and being our customer. As per our last discussion related to ticket, hope you've received satisfied answer from our support team. For now, We're closing the ticket but if you've any questions or concern feel free to email us on techsupport@varianceinfotech.com or reply to the same ticket.
Regards, Support Team Variance InfoTech Pvt Ltd www.varianceinfotech.com