Email Software Integration

by Variance InfoTech Pvt Ltd

Email Software Integration helps you to connect your SuiteCRM Leads/Contact/Subscriber List with your favorite email marketing platforms. The following marketing platforms are supported: SendGrid, Mautic, Constant Contact, Active Campaign, SendIn Blue

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#2233 - Error in sync

Closed Bug? created by dboila Verified Purchase 4 years ago

Hi team, I've installed your last version on my 7.10.15 and theese are the problems (we are only using active campaign as source and suite as target)

1-Email log module not present 2-Module mapping source from Active Campaing is called "UNDEFINED" 3- Target list are created but not filled Can you help us ? Thanks. Daniele

  1. varianceinfotech member avatar

    Variance InfoTech Pvt Ltd Provider

    4 years ago

    Hello,

    1 - Email log module not present - We didn't implemented Email Log in our extension. Our extension support only module records synchronize.

    2 - Module mapping source from Active Campaign is called "UNDEFINED" 3 - Target list are created but not filled - For checking point - 2 & 3, is it possible to give us CRM Access, Database Access and FTP Details if you don't mind?

    If yes then please share details on "info@varianceinfotech.com".

    Regards, Variance Infotech PVT LTD

  2. seanfonseca member avatar

    seanfonseca

    4 years ago

    We are having similar issues:

    1. Target lists are created, but empty
    2. Only about 1/4 of the contacts have synced from SuiteCRM to AC... and now the manual syncing keeps stalling and no further contacts are syncing over to Active Campaign.

    • varianceinfotech member avatar

      Variance InfoTech Pvt Ltd Provider

      4 years ago

      Hello,

      is it possible to give us CRM Access, Database Access and FTP Details & Active Campaign Account details if you don't mind?

      If yes then please send us details on "info@varianceinfotech.com".

      If you provide details then it'll be easy for us to understand your problem and you'll get quick solution.

      Regards, Variance Infotech PVT LTD

  3. varianceinfotech member avatar

    Variance InfoTech Pvt Ltd Provider

    4 years ago

    Hello

    Thanks for your valuable support and being our customer. As per our last discussion related to ticket, hope you've received satisfied answer from our support team. For now, We're closing the ticket but if you've any questions or concern feel free to email us on techsupport@varianceinfotech.com or reply to the same ticket.

    Regards, Support Team Variance InfoTech Pvt Ltd www.varianceinfotech.com

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  • 7.7.0 to 8.4.2
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