Duplicate Cleaner is a SuiteCRM add-on that allows you to set up rules to find duplicate data in your SuiteCRM and helps you eliminate duplicates manually or automatically by our cleaner process. It supports multiple numbers of duplicate detection rules that you can configure from the admin.
#3655 - Merging Multi-select fields
I haven't seen a way to do this with the current module, so maybe consider this a feature request.
Could the module have an option to merge multi-select fields, rather than just out right replacing the existing selected values? Currently if I have a multi-select field populated, and a record gets de-duped, if the values are different, it will overwrite and remove the original selected values. It would be extremely useful to be able to merge those values instead.
Thanks.
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3 years ago
Hi,
Thanks for using our add-on. It should merge the MultiSelect fields. We will check again it and let you know.
Thanks & Regards, Team Urdhva Tech.
3 years ago
Hello,
We have checked and it seems MultiSelect merging is working well. Can you please let us know the PHP version and SuiteCRM version of your system? With that information, we might be able to re-generate the issue.
Thanks & Regards, Team Urdhva Tech.
3 years ago
Hi,
Sorry for the delayed reply.
Our SuiteCRM version is 7.11.15 PHP version is 7.2.29 Duplicate Cleaner version is 1.3
Thanks
3 years ago
Hello,
We have checked and it is working well and merge correctly the MultiSelect field. Can you please check if your MultiSelect field is Enable for Duplicate Merge or not? You can also connect with us on Skype? That way we would help better and fast. Our Skype id: urdhvatech
Thanks & Regards, Team Urdhva Tech.