by Helfertech

The Custom Login Pro is a SuiteCRM add-on that allows you to use decent and attractive pages and replace the default CRM login page with a more modern-looking page that better meets the requirements of your organization.

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#5772 - I am getting the same error message

Open Bug? created by Joshua1 Verified Purchase 5 days ago

ERR_UNAUTHORIZED_PAGE_ACCESS_TO_HOME_PAGE You are not authorized to view this page. Please contact your system administrator.

When I try to open the link to activate the license. I am running 8.8.1

  1. saeed member avatar

    Helfertech Provider

    yesterday

    Hi Joshua,

    Please download the version compatible with SuiteCRM 8 from our store. The package is named customloginproforsuitecrm8v1. Installing this version will resolve the issue.

    Regards, Helfertech

    • Joshua1 member avatar

      Joshua1 Verified Purchase

      yesterday

      Still getting the same error, "You are not authorized to view this page. Please contact your system administrator." I am logged in with the admin account.

    • saeed member avatar

      Helfertech Provider

      yesterday

      Hi Joshua,

      Could you please share a screenshot or a short video of the issue? This will help us better understand the problem and provide you with a quicker solution.

      Regards, Helfertech

    • Joshua1 member avatar

      Joshua1 Verified Purchase

      yesterday

      error.png

    • saeed member avatar

      Helfertech Provider

      a day ago

      Hi,

      Please try reinstalling the package and then perform a Repair Roles from the Admin panel. After that, let us know if the issue still occurs.

      It is working fine on our end, as you can see in the attached screenshot. image (2).png

      Regards, Helfertech

  2. Joshua1 member avatar

    Joshua1 Verified Purchase

    yesterday

    I installed the updated version, then did a repair.

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