by Variance InfoTech Pvt Ltd

The Custom Filter add-on for SuiteCRM allows you to filter and search for desired records from the total list of records, plus save and display the Custom Filter search separately in the module. Create complex filters to find specific records to assign to different sales reps and much more.

Cancel at any time!
Free Trial

#4697 - License page shows white screen

Closed Installation created by RakataTech a year ago

Hi,

Getting a white screen on the licence page. Admittedly tried the 7.12 plugin on a 7.13.1 site. Do you have a version that definitely supports version 7.13.x

Otherwise I kinda looks like it installed. thanks, Scott

  1. varianceinfotech member avatar

    Variance InfoTech Pvt Ltd Provider

    a year ago

    Hello Scott,

    We've uploaded new zip of Custom Filter for SuiteCRM-7.13 on SuiteCRM Store So you can download it. Before Installing SuiteCRM-7.13 zip in your CRM, uninstall SuiteCRM-7.12 zip from the CRM.

    Regard,
    Variance Infotech Pvt Ltd.

  2. RakataTech member avatar

    RakataTech

    a year ago

    Hi,

    getting this error on the install page .. any ideas :

    2023-02-02T09:56:34.404161610Z [02-Feb-2023 09:56:34 UTC] PHP Fatal error: Uncaught TypeError: count(): Argument #1 ($value) must be of type Countable|array, null given in /bitnami/suitecrm/include/MVC/View/SugarView.php:1483 2023-02-02T09:56:34.404179120Z Stack trace: 2023-02-02T09:56:34.404183784Z #0 /bitnami/suitecrm/custom/modules/VICustomFilterLicenseAddon/views/view.license.php(45): SugarView->getModuleTitle() 2023-02-02T09:56:34.404188110Z #1 /bitnami/suitecrm/include/MVC/View/SugarView.php(210): ViewLicense->display() 2023-02-02T09:56:34.404200227Z #2 /bitnami/suitecrm/include/MVC/Controller/SugarController.php(432): SugarView->process() 2023-02-02T09:56:34.404217721Z #3 /bitnami/suitecrm/include/MVC/Controller/SugarController.php(363): SugarController->processView() 2023-02-02T09:56:34.404221669Z #4 /bitnami/suitecrm/include/MVC/SugarApplication.php(101): SugarController->execute() 2023-02-02T09:56:34.404225334Z #5 /bitnami/suitecrm/index.php(52): SugarApplication->execute() 2023-02-02T09:56:34.404228929Z #6 {main} 2023-02-02T09:56:34.404232427Z thrown in /bitnami/suitecrm/include/MVC/View/SugarView.php on line 1483

    • varianceinfotech member avatar

      Variance InfoTech Pvt Ltd Provider

      a year ago

      Hello,

      Is it possible for you to give us CRM login Credential and FTP Access where you hosted your CRM?

      If yes then please share on "techsupport@varianceinfotech.com" so we'll review it and you get quick solution.

      Regards,
      Variance infotech Pvt. Ltd

  3. RakataTech member avatar

    RakataTech

    a year ago

    thanks - that is going to be tricky right now as its in a docker container ... I'll get back to you :-)

    • varianceinfotech member avatar

      Variance InfoTech Pvt Ltd Provider

      a year ago

      Hello,

      Is it possible for you to give us remote access through TeamViewer or anyDesk?

      Regards,
      Variance infotech pvt Ltd

    • RakataTech member avatar

      RakataTech

      a year ago

      hi, yes I could do that .. I'll drop you a direct email.

This case is public. Please leave out any sensitive information such as URLs, passwords, etc.
Saving Comment Saving Comment...