Collaborate more efficiently with employees within and across teams to get things done on time. The SuiteCRM Collaboration add-on is a one-stop solution for sales opportunities, projects, support and other collective teamwork needs. It’s designed to support your custom modules as well.
#4428 - Collaboration validate issue
every few weeks we get the error: "It seems license not configured or key is not valid Click here to configure license" in the collaboration plugin. Only after we validate the plugin it's fixed.
Please advise. Thanks, Aviv
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dwaynecasey
2 years ago
This is strange. Can you please verify that any firewall is restricting to connect store? We can connect over Skype. If the issue persists.
Thanks & Regards, Team Urdhva Tech
2 years ago
Hi There are more plugins in our system that are connected to the store without any problem. We cae schdule a skyp meeting. Thanks
2 years ago
Hi Any updates??
2 years ago
Hi, The issue is really strange. I would be pleased to resolve this, provided I can generate it, It would be nice if you can generate the issue on the Dev instance so we can debug for the issue. We can discuss it over skype: urdhvatech
Thanks & Regards,
Team Urdhva Tech
2 years ago
Hi We don't have a license for the DEV. Please proved me with a license and I will be able to reproduce the problem. Thanks, Aviv
2 years ago
You can use same license for the DEV as well.
Thanks & Regards, Team Urdhva Tech
2 years ago
Hi I use the same license on DEV. See the screen shot attached. How we can continue from here?
2 years ago
Hello, It seems attachment is missing. We can connect over Skype.
Thanks & Regards, Team Urdhva Tech
2 years ago
I have checked the screenshot via email. Please configure license key same as on production.
Thanks & Regards, Team Urdhva Tech