by Urdhva Tech

Collaborate more efficiently with employees within and across teams to get things done on time. The SuiteCRM Collaboration add-on is a one-stop solution for sales opportunities, projects, support and other collective teamwork needs. It’s designed to support your custom modules as well.

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#4111 - bug in collaboration plugin

Closed Bug? created by Aviv.c 2 years ago

Hi We are getting every week tickets for issues with the collaboration.

I attached photos to explain the issue.

only the CRedge team (admins) can press on "click here to configure license" and after pressing the "VALIDATE" button the problem is solved.

  1. urdhvatech member avatar

    Urdhva Tech Provider Affiliate

    2 years ago

    Hello,

    I will check and get back to you.

    Thanks & Regards, Team Urdhva Tech

  2. urdhvatech member avatar

    Urdhva Tech Provider Affiliate

    2 years ago

    The licensing is working for us. Looks like this has to be checked on your instance, where the issue is occurring. We would need to connect to SSH and check for the issue. It looks like could be an issue with some firewall when the automatic license validation happens. Please reach us over skype: urdhvatech

    • urdhvatech member avatar

      Urdhva Tech Provider Affiliate

      2 years ago

      Just wanted to follow up on this. have you checked the firewall setting?

      Thanks & Regards, Team Urdhva Tech

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