by Urdhva Tech

Collaborate more efficiently with employees within and across teams to get things done on time. The SuiteCRM Collaboration add-on is a one-stop solution for sales opportunities, projects, support and other collective teamwork needs. It’s designed to support your custom modules as well.

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#3101 - Can tag users in Cases module

Closed Bug? created by Gal_Shamir Verified Purchase 3 years ago

Hi, I chose the Cases module to use the plugin, I can see the interface but I can't tag users. In the rest of the modules that I chose - it works good.

Thanks, Gal

  1. urdhvatech member avatar

    Urdhva Tech Provider Affiliate

    3 years ago

    Hello, Can you try clear cache of the browser and relogin to the crm and try?

    Thanks & Regards, Team Urdhva Tech

  2. Gal_Shamir member avatar

    Gal_Shamir Verified Purchase

    3 years ago

    Hi, I tried. Unfortunately - don't succeed.

    Thanks, Gal

    • urdhvatech member avatar

      Urdhva Tech Provider Affiliate

      3 years ago

      Hello, It seems their must be some issue in your server/setup. I need to check on your file system as discussed over Skype. I need to check on your file system, May be via team viewer would be the best option. Let's connect tomorrow same time as today and check on your system.

      Thanks & Regards, Team Urdhva Tech

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