by StackImagine

Create personalized, focused cold emails (or newsletters) that connect with each lead and land in their inboxes, powered by ChatGPT 4. Set up delivery for when your potential clients are active during their workday and in their time zone. Automate your sales outreach to increase revenue. Compatible with SuiteCRM 8.x and 7.x versions.

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#5281 - Leads cannot be saved

Open Bug? created by dbunten one month ago

After installing the ai writer module, I cannot add any leads due to a database error. Our dev says he traced the error to si_conversation_history. Do you have any isnight into this issue?

  1. stackimagine member avatar

    StackImagine Provider

    one month ago

    Hi,

    We have recently uploaded our latest package to the store which addresses the issues you have reported. Please uninstall the current package from your SuiteCRM, and download and install the latest one from the store.

    Please let me know if you encounter any further issues.

  2. dbunten member avatar

    dbunten

    one month ago

    ok we uninstalled the current package and downloaded the latest, but we are getting a differnt error now. When I try to add the license I am now getting: "There is no action by that name: license" Are there any instructions on how exactly to install this? I want to make sure the tech guy is doing it correctly, thanks ![license.png](https://store.suitecrm.com/assets/img/support/ai-crm-personalized-cold-emails-writer-chatgpt/dabc34041c16f2c4688dd649c80423fd/license.png "license.png")

  3. stackimagine member avatar

    StackImagine Provider

    one month ago

    Hi,

    Please share the versions of SuiteCRM and PHP.

    Meanwhile, we are investigating it on our end and will update you with our findings.

    Regards, StackImagine

    • dbunten member avatar

      dbunten

      one month ago

      Still waiting to hear back about the php version.

      SuiteCRM Version 7.14.2 Sugar Version 6.5.25 (Build 344)

    • stackimagine member avatar

      StackImagine Provider

      one month ago

      Hi,

      Please try to run a repair and rebuild process by going to Admin -> Repair -> Quick Repair and Rebuild.

      I have tested the license page on our end on SuiteCRM version 7.14.2 with both PHP 8.2 and PHP 7.4 and it is functioning properly. I will contact you over email for further communication to diagnose the issue.

      I appreciate your patience and cooperation.

      Regards, StackImagine

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