by Fanatical Labs

Save Your Team Countless Hours. SugarChimp syncs your lists in both directions so you can work in your preferred app. Segment and group your Mailchimp subscribers based on SuiteCRM data so you can market to the right people at the right time. Compatible with all versions of SuiteCRM.

Free 30 day trial
Try it Now

#346 - missing SugarChimp scheduler

Closed Installation created by JDenton 5 years ago

I am having loads of issues installing and using SugarChimp - I know have an issue with the scheduler missing and no documentation on how to fix this - even though there is a link in the pop up help - click through and its just general user guide and no way to search on it to see anything on scheduler.

  1. fanaticallabs member avatar

    Fanatical Labs Provider Affiliate

    5 years ago

    Hello John,

    The missing scheduler is going to be related to the installation issues you were running into this morning. There are only a few things that could've gone wrong to cause this issue, but it's hard to tell since the integration was uninstalled and reinstalled.

    I'm happy to get back on a call to work these installation issues out. There are not a lot of installation problems we face, and they typically are permissions related. I know we can get you up and running. Can you schedule a time tomorrow morning or afternoon to take another look at things?

    If the dev instance is public, you can send me your credentials privately and I can log in to look at what's going on this afternoon. The question portal is private, or you can email me, Otherwise, I'll look for your meeting tomorrow and we can figure out what is going on.

    Thanks, Jon

This case is public. Please leave out any sensitive information such as URLs, passwords, etc.
Saving Comment Saving Comment...