by Fanatical Labs

Save Your Team Countless Hours. SugarChimp syncs your lists in both directions so you can work in your preferred app. Segment and group your Mailchimp subscribers based on SuiteCRM data so you can market to the right people at the right time. Compatible with all versions of SuiteCRM.

Cancel at any time!
Free Trial

#1782 - Workflow sending via Mailchimp

Closed General Question created by vivekdev 3 years ago

HI, I would like to ask if the emails that are sent via workflow, are they using Mailchimp email server to be sent?

  1. fanaticallabs member avatar

    Fanatical Labs Provider Affiliate

    3 years ago

    Thanks for reaching out. If an email is being sent based on a SuiteCRM workflow, the email is being generated from SuiteCRM directly. More information about finding these workflows and setting them up can be found here: https://docs.suitecrm.com/user/advanced-modules/workflow/

    The only time emails are sent by Mailchimp is if a campaign was set up within Mailchimp directly. Campaigns can be sent in bulk, or triggered based on fields synced from SuiteCRM to Mailchimp. You can see these sent campaigns directly in Mailchimp.

    Please let me know if you have any further questions.

    Best, Heidi

  2. sameekshaagrawal93 member avatar

    sameekshaagrawal93

    3 years ago

    Can be access the sugarchimp email template in SUitecrm

  3. fanaticallabs member avatar

    Fanatical Labs Provider Affiliate

    3 years ago

    Thanks for reaching out! It looks like you also sent an email to us with this question, so I've followed up through that email for clarification.

    Let me know if that email doesn't arrive.

    Thanks, Heidi

This case is public. Please leave out any sensitive information such as URLs, passwords, etc.
Saving Comment Saving Comment...