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• License doesn't get saved + Other modules' titles broke

  Support February 26th, 2020 @ 3:38 pm
  

  All the labels work perfectly after uninstalling SMS ninja again and doing a repair.

  As stated, no repair option from the admin fixes this. Purged cache (cloudflare), site is in development mode. Went through all the repair menus and tried one after the other.

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• License doesn't get saved + Other modules' titles broke

  Support February 26th, 2020 @ 3:36 pm
  

  

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• License doesn't get saved + Other modules' titles broke

  Support February 26th, 2020 @ 3:33 pm
  

  I am trying to get support for the last 3 weeks without a response.

  1. My license disables itself.
  2. The module's CSS breaks the "contacts" -> filter modal popup
  3. Under the latest CRM the labels get broken upon install and nor language nor js file or quick repairs help the issue.

  I was told that the fix for that wasn't in the latest release, but the latest release is still the same on SuiteCRM store.

  At this point I am paying a monthly fee for a module I cannot even install because it breaks the following.

  I have sent several mails to customerservice@crmexpertsny.com where you corresponded before but haven't gotten any responses.

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• License doesn't get saved + Other modules' titles broke

  Support April 4th, 2019 @ 10:21 pm
  

  I confirm that the issue was fixed.

  Thank you for the quick support! Have a great day!

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• MySQL error: Table 'crm.kanban' doesn't exist

  Support March 5th, 2019 @ 1:23 pm
  

  Thank you for the help.

  The Quick fix DID OFFER to execute the query, I just somehow missed it. I just did an other quick fix, executed the query there and now I can create a new Kanban View.

  Now it is installed and we can test functionality.

  Thank you a lot!

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• MySQL error: Table 'crm.kanban' doesn't exist

  Support March 4th, 2019 @ 7:49 pm
  

  Hello,

  Can you send me the table creation I have to run? I can manually run it. A Quick repair didn't do anything. Installed/reinstalled, same thing.

  The installer is sitting in the cache directory. The web user has R/W to the entire directory.

  The only DB creation I see in your installer is ./scripts/post_install.php: $db->createTableParams('so_users',$fieldDefs,$indices); and so_users is created successfully.

  I am more than happy to run the DB creation script manually, but I don't know what the actual query is.

  Can you please send me the query?

  Thank you in advance SandStone

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• MySQL error: Table 'crm.kanban' doesn't exist

  Support February 27th, 2019 @ 5:58 pm
  

  Hello,

  Any way to get support for this? I installed it, then installed it on a clean instance of CRM and the same thing is happening.

  I am in the trial period and 1 week into the trial I couldn't even test this. Nor am I getting any kind of help here.

  What is a good way to get in touch with developers? Seems like they don't get notifications of "tickets" here, or that they just ignore them.

  Any advice?

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