Member SinceFebruary 15th, 2019
Last SeenMarch 2nd, 2020
sandstone does not have any add-ons for sale.
Support February 26th, 2020 @ 3:38 pm
All the labels work perfectly after uninstalling SMS ninja again and doing a repair.
As stated, no repair option from the admin fixes this. Purged cache (cloudflare), site is in development mode. Went through all the repair menus and tried one after the other.View Comment
Support February 26th, 2020 @ 3:36 pm
Support February 26th, 2020 @ 3:33 pm
I am trying to get support for the last 3 weeks without a response.
- My license disables itself.
- The module's CSS breaks the "contacts" -> filter modal popup
- Under the latest CRM the labels get broken upon install and nor language nor js file or quick repairs help the issue.
I was told that the fix for that wasn't in the latest release, but the latest release is still the same on SuiteCRM store.
At this point I am paying a monthly fee for a module I cannot even install because it breaks the following.
I have sent several mails to firstname.lastname@example.org where you corresponded before but haven't gotten any responses.View Comment
Support April 4th, 2019 @ 10:21 pm
I confirm that the issue was fixed.
Thank you for the quick support!View Comment
Have a great day!
Support March 5th, 2019 @ 1:23 pm
Thank you for the help.
The Quick fix DID OFFER to execute the query, I just somehow missed it. I just did an other quick fix, executed the query there and now I can create a new Kanban View.
Now it is installed and we can test functionality.
Thank you a lot!View Comment
Support March 4th, 2019 @ 7:49 pm
Can you send me the table creation I have to run? I can manually run it. A Quick repair didn't do anything. Installed/reinstalled, same thing.
The installer is sitting in the cache directory. The web user has R/W to the entire directory.
The only DB creation I see in your installer is
and so_users is created successfully.
I am more than happy to run the DB creation script manually, but I don't know what the actual query is.
Can you please send me the query?
Thank you in advanceView Comment
Support February 27th, 2019 @ 5:58 pm
Any way to get support for this? I installed it, then installed it on a clean instance of CRM and the same thing is happening.
I am in the trial period and 1 week into the trial I couldn't even test this. Nor am I getting any kind of help here.
What is a good way to get in touch with developers? Seems like they don't get notifications of "tickets" here, or that they just ignore them.
Any advice?View Comment
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