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• Database Failure

  Support January 25th, 2021 @ 5:46 am
  

  Hi

  Thanks for creating a case.

  Can you please do repair and rebuilt and check?

  Best, Prafull

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• Log Track not showing login details of users

  Support October 16th, 2019 @ 8:58 am
  

  Hi,

  Sorry for the delay. We were not able to find the issue.

  Thanks!

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• Log Track not showing login details of users

  Support October 8th, 2019 @ 8:54 am
  

  I'm working on this. I will keep you posted.

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• Log Track not showing login details of users

  Support October 7th, 2019 @ 12:14 pm
  

  I think, they must provide you FTP access.

  I will check the plugin and let you know.

  Thanks!

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• Log Track not showing login details of users

  Support October 7th, 2019 @ 12:08 pm
  

  @josemanuelmarin

  Is it possible for you to share FTP/Cpanel details? You can share it to contact@specscale.com

  Thanks!

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• Log Track not showing login details of users

  Support June 27th, 2019 @ 6:15 am
  

  It's fixed.

  Thanks!

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• Log Track not showing login details of users

  Support February 19th, 2018 @ 7:43 am
  

  Dear Sir,

  Thank you very much for letting us know the issue. If possible, can you please share your CRM admin user credentials and FTP to our email address prafullsatasiya@gmail.com?

  Please feel free to ask me, if you have any query.

  Thanks

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• Log Track not showing login details of users

  Support February 9th, 2018 @ 11:43 am
  

  Dear Sir,

  Can you please share your detail to prafullsatasiya@gmail.com or info@specscale.com?

  Thanks

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• Log Track not showing login details of users

  Support February 7th, 2018 @ 1:43 pm
  

  You can send me the details to this email address prafullsatasiya@gmail.com

  I need admin login credentials and FTP/cpanel.

  Thanks

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• Log Track not showing login details of users

  Support February 7th, 2018 @ 1:17 pm
  

  Hi,

  If possible. can you provide me access to your CRM? so that we can check and fix the issue?

  Thanks

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• Log Track not showing login details of users

  Support February 7th, 2018 @ 2:25 am
  

  Dear Sir,

  Thank you very much for contacting us for our issue.

  May I know which version of SuiteCRM are you using?

  Kindest Regards,

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• Log Track not showing login details of users

  Support July 27th, 2017 @ 4:47 am
  

  Dear Gokul,

  Thank you very much reaching us for your issue.

  This plugin is working based on login and logout event in your system. After installation of Log Track plugin you or any of your users have not logout or login in your system so you are not able to see any activity in Log Track module.

  Once any user will login or logout in your CRM,you will be able to see Login time, Logout time, Username and IP address from where user logged in to your system.

  Please feel free to say me hello if you need any kind of help from our side.

  Thank you very much, Prafull

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