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• Merging Multi-select fields

  Support June 15th, 2021 @ 1:36 pm
  

  Hi,

  Sorry for the delayed reply.

  Our SuiteCRM version is 7.11.15 PHP version is 7.2.29 Duplicate Cleaner version is 1.3

  Thanks

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• Custom Module Relationships Not Transferring

  Support October 6th, 2020 @ 2:01 pm
  

  Hi,

  I did use the 1.2 version. However, I may have found my issue. It looks like when I installed the update, it duplicated the scheduled cron job. It was running twice, at almost the same time. I'm guessing this would cause some race conditions and throw things off course.

  I'll fix my broken records, remove the duplicate scheduler and see if my issues persists.

  Thanks

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• Custom Module Relationships Not Transferring

  Support October 6th, 2020 @ 1:21 pm
  

  Hi,

  There seems to still be an issue.
  I'm seeing multiple entries in the relationship table, but they are all marked as deleted. This is leaving the custom module record with no active lead linked to it.

  

  Above is a picture of the relationship table between my custom module and leads after the dedupe process ran and merged records. As you can see all the records are marked deleted. The field that is highlighted is the final lead that is currently active, the other two refer to the lead that was deleted during the dedupe process. So the record gets created, but I'm not sure why it's getting marked as deleted.

  I also have seen the inverse of this happening, where the relationship table has the deleted lead as active and the real adctive lead as deleted in the relationship table. This, too, leaves the custom module record orphaned without a valid lead relationship.

  Hoping you can help me figure this out.

  Cheers

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• Custom Module Relationships Not Transferring

  Support October 1st, 2020 @ 12:45 pm
  

  Thanks for the quick response.

  I will install the 1.2 update and monitor the behaviour.

  Cheers.s

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