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• Not syncing

  Support May 4th, 2017 @ 8:02 pm
  

  Hi guys -

  I downloaded the plugin a few hours ago, and selected "both" under "Sync Contacts". I have quite a few contacts in my outlook that aren't in SuiteCRM as is is relatively new for us. I'm using Outlook 2016

  Looking at my SuiteCRM I can see that there have not been any new contacts added or Synced from Outlook.

  I can tell that the plugin working the other way, though - I'm able to search contacts and such from within Outlook.

  And I can also archive messages to SuiteCRM from Outlook, that works fine.

  Just the Outlook Contacts -> SuiteCRM sync that doesn't appear to be doing anything. Should I just give it some time? Or is there some way to tell that it's working/in-progress?

  Thanks! Matt

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