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• Fatal exception - cannot look at DetailView of records on SuiteCRM 7.14

  Support November 29th, 2023 @ 6:01 am
  

  Sorry the markdown was a bit weird in my post above. I can't seem to edit the post. I will try to escape some of the characters so it does not read the code as HTMLThe error message from suitecrm.log is:

  [FATAL] Exception in Controller: Syntax error in template "file:/home11/imotionn/public_html/crm8/public/cache/themes/SuiteP/modules/Leads/DetailView.tpl" on line 479 "{php} require_once('modules/FileField/license/OutfittersLicense.php');if(FFOutfittersLicense::isValid('FileField') !== true) { {/php}\< \p class='error'>File Field: Invalid \< \a href='index.php?module=Preview_Image_files&action=license&checklicense=file-field' >license\</\a>{php} } else { {/php}" unknown tag 'php'

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• SuiteCRM outlook plugin Authentication Error

  Support August 27th, 2021 @ 12:22 am
  

  Hi SuiteCRM

  Can we get help on our tickets please? It's been over a month with no response and we can't get the plugin working as intended. (Ticket number #3742 and #3782)

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• Need guidance on Installing Outlook Plug-In on Windows

  Support July 19th, 2021 @ 3:07 am
  

  Here's my post about auto-archive, hopefully it will get a reply which helps the both of us. https://store.suitecrm.com/support/SuiteCRM-official-outlook-plugin/3742

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• Need guidance on Installing Outlook Plug-In on Windows

  Support July 19th, 2021 @ 2:52 am
  

  Hey, I'm trying to get auto archiving to work also and not having much luck. I'm about to make a new support post for it now

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• Issue with user list on licensing screen

  Support July 6th, 2021 @ 2:32 am
  

  I started having this issue today also, which I managed to fix by going into our SuiteCRM database -> Users table, then creating a new column 'full_name' with no data inside. This seems to fix the error (Though obviously is not an ideal fix as it makes the 'order by' part quite useless).

  It could be worth it to create the full_name column as a combination of first_name + last_name, but I didn't as we don't necessarily need it to be ordered, for our purposes. (As we only have 1-2 right now for testing purposes)

  I didn't know that sorting by User Name was a fix - will keep that in mind, although I don't think it will be needed from our end any more

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