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• How to open a business conversation?

  Support June 25th, 2024 @ 1:50 pm
  

  Running a repair and rebuilt synced the vardefs and fixed my issue creating the template, however when I choose the template in the chatbox and hit send, I'm warned that "I can't send a blank message" (I put the approved message in the body of the template and it was correctly loaded into the body of the whatsapp message, but it still thinks it's empty)

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• How to open a business conversation?

  Support June 25th, 2024 @ 1:31 pm
  

  I see, that makes sense. However, when I try to make an email template, I get a database error. I checked the suitecrm logs and it seems the query is failing because there's a column missing, "bv_sms_check" and "bv_sms_check, shouldn't they have been added by the module loader? Can I safely add them myself? If so, where/how?

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• How to open a business conversation?

  Support June 25th, 2024 @ 1:07 pm
  

  We made both a Content Template and a Whatsapp Template (although these are going to be deprecated) and they were approved, but how can I use the Twilio template in the extension? The "templates" in the chatbox don't seem to be synced with the twilio templates

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• How to open a business conversation?

  Support June 25th, 2024 @ 12:47 pm
  

  We are using an enabled Whatsapp Sender with a Business Account

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