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• #403 The remote server returned an error

  Support April 6th, 2018 @ 12:04 pm
  

  Is there any update on this... we have several people who have purchased this plugin which is now useless... Some of them actually just purchased it on my recommendation and a week after getting it, it stopped working for them.

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• #403 The remote server returned an error

  Support March 26th, 2018 @ 5:38 pm
  

  I have the same problem... after updating suitecrm to 7.10.2 from 7.9.12 the outlook plugin started giving me an error about authentication. Here is the log file (username and password removed)...

  2018-03-26 13:45:36,010 | Background | ERROR | Login error SuiteCRMClient.Exceptions.CrmServerErrorException: CRM Server error 10 (Invalid Login): Login attempt failed please check the username and password; request payload: method=login&input_type=JSON&response_type=JSON&rest_data=%7B%22user_auth%22%3A%7B%22user_name%22%3A%22MYUSER%22%2C%22password%22%3A%22MYPASSWORD%22%2C%22application_name%22%3A%22SuiteCRM+Outlook+Add-In%22%7D%7D at SuiteCRMClient.CrmRestServer.CheckForCrmError(String jsonResponse, String payload) at SuiteCRMClient.CrmRestServer.GetCrmResponse[T](String method, Object input) at SuiteCRMClient.UserSession.AuthenticateCRM(String username, String pass) at SuiteCRMClient.UserSession.AuthenticateCRM() at SuiteCRMClient.UserSession.Login() Data:System.Collections.ListDictionaryInternal HResult:-2146233088

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