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• Open Cases With Single Contact/Login for Many Accounts

  Support March 23rd, 2020 @ 7:03 pm
  

  Hi, we canceled SuitePort plan and uninstall it (comercial@vetorsolucoes.com.br), and we wait for you to reverse our payment via credit card (03/14/20 - USD499.00). We don't need any other plugins on SuiteCRM Store, and because of this we request and need this refund, thanks.

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• Open Cases With Single Contact/Login for Many Accounts

  Support March 1st, 2018 @ 1:10 pm
  

  Below the answers requested:

  Do you want to allow Portal user(Contact) to create new accounts from the Portal? No. Do you want to allow Portal user(Contact) to update information of their existing Account records? Only some fields in Account like website, e-mail and phone.

  With this feature, you guys can sell a new value in SuitePort: a leader can manage his customer service of many companies in a simply way, a very common situation today in different business across the world.

  We believe this feature it's not only a specific need of our company, but a tendency and opportunity to others customers of SuitePort.

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• Open Cases With Single Contact/Login for Many Accounts

  Support February 28th, 2018 @ 2:26 pm
  

  Thanks for response. Our CRM has multiple relationship from Contact to Account.

  We already send one invite from Skype.

  We have customers with one Contact (owner) with many accounts, so they don't want one login to each account because it's difficult for them to manage his cases this way.

  So, they want to see all cases in all accounts (of each group) with a single login in portal, and this feature is critical for our decision to choose SuitePort.

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