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• PBX server on different ip Not working on CRM end

  Support April 12th, 2023 @ 10:57 am
  

  We had to run the following command for the Node Service to start. This is missing in documents if the service did not start by the click Start button, it can be started via following command.

  node modules/AsteriskIntegration/server.js 5188 **PBX_SERVER_IP** 5038 **AMI_USER_NAME** **AMI_SECRET** **PBX_SERVER_IP** 80
  

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• PBX server on different ip Not working on CRM end

  Support April 8th, 2023 @ 6:10 pm
  

  Our tech guy has pinged you on skype, please respond and continue with him.

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• PBX server on different ip Not working on CRM end

  Support April 8th, 2023 @ 6:10 pm
  

  the plugin is set per documentation, Can you point to file where it is getting the wrong ip from? Where is this call being made from?

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• PBX server on different ip Not working on CRM end

  Support April 7th, 2023 @ 10:07 pm
  

  the console Debug shows User Id = '1', Show Notification = '0', Server IP = 'MyPbxIP', Extension = '101', Context = 'from-internal' while the poll monitoring is still failing by calling CRM IP, no deamon/service running on port 5188, checked via "netstat -an | grep 5188"

  GET http://CRM-IP:5188/socket.io/?ai_extension=101&EIO=3&transport=polling&t=OTTlr7b net::ERR_CONNECTION_REFUSED

  This is clearly a configuration issue. Where is the plugin getting IP if not the provided IP address?

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• PBX server on different ip Not working on CRM end

  Support April 7th, 2023 @ 9:37 pm
  

  Asterisk service when clicked on START button does not show the PID.

  

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• PBX server on different ip Not working on CRM end

  Support April 7th, 2023 @ 8:31 pm
  

  We have added the port to be open for all inbound traffic. the console is still displaying the above error.

  

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