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• Actionable emails are not shown in the account module

  Support December 7th, 2021 @ 4:16 pm
  

  Hi,

  Thank you for your reply. It can not be the security issue as I am testing with the administrator account. I checked the logs and could not find any error, but noticed that there is no ife_actionableemails_accounts in the log. I also checked the ife_actionableemails_accounts_c table in the database, and it is empty either. Another point that I noticed, when I create a new actionable email for the company, it will be related automatically with the contact, and they are all shown in the contacts. Even when I select the company as the related item, it will connect the contacts to actionable email. We renamed our account module to company and had already some issues with the account list in the plugin, which were kindly fixed in the new release. Can it also be due to this change?

  Thanks, Arezoo

  View Comment
  
  
• Actionable emails are not shown in the account module

  Support December 3rd, 2021 @ 9:49 am
  

  Hi,

  Thank you for your reply. It can not be the security issue as I am testing with the administrator account. I checked the logs and could not find any error, but noticed that there is no ife_actionableemails_accounts in the log. I also checked the ife_actionableemails_accounts_c table in the database, and it is empty either. Another point that I noticed, when I create a new actionable email for the company, it will be related automatically with the contact, and they are all shown in the contacts. Even when I select the company as the related item, it will connect the contacts to actionable email. We renamed our account module to company and had already some issues with the account list in the plugin, which were kindly fixed in the new release. Can it also be due to this change?

  Thanks, Arezoo

  View Comment
  
  

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