• empty access list

  Support April 20th, 2023 @ 5:51 pm
  

  Great, thank you for confirming!

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• empty access list

  Support April 19th, 2023 @ 8:32 pm
  

  Please use version 1.0.8 - uploaded just now.

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• empty access list

  Support April 19th, 2023 @ 8:07 pm
  

  Looks like Suite dropped support for the login hooks in Sugar. They've added three new hooks, but there is now no hook fired on failed login.

  I've tested an update and for Suite 8 can confirm the login event can still be tracked, but only on success. I'll release a new version later today.

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• Not working with Version 7.11

  Support January 21st, 2020 @ 8:46 pm
  

  A new version has now been released, sorry for the delay in addressing this issue.

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• Error to Configure in SuiteCRM 7.11.8

  Support October 15th, 2019 @ 4:28 pm
  

  We have now been able to replicate the issue. There has been a library update within SuiteCRM and the location of some of the files in the core application has moved.

  We have uploaded a new version (1.0.5) which fixes the issue.

  Apologies for the inconvenience.

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• Error to Configure in SuiteCRM 7.11.8

  Support October 15th, 2019 @ 3:32 pm
  

  The white screen on the configuration page indicates a PHP error that's being written to the log rather than output to the screen, which is common in production. Can you access the server error logs?

  If not please can you confirm the PHP version (you should be able to access diagnostic information in Admin -> Diagnostic Tool.

  Thank you

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• Error to Configure in SuiteCRM 7.11.8

  Support October 14th, 2019 @ 5:18 pm
  

  Hi sorry to hear you have hit a snag with the module. Are you able to navigate to the Admin panel? If so please try running a repair, and pay close attention to the section at the bottom where database queries can sometimes show.

  The reason for asking is that if the install failed part-way through, it may not have created the necessary database table for the login records.

  Note that version 1.0.4 (recently uploaded to SugarOutfitters) more elegantly handles this eventuality.

  Thank you.

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• Logging Times in UTC in database

  Support July 18th, 2019 @ 6:13 pm
  

  Hi Jim,

  The SugarCRM/SuiteCRM architecture is designed to store all dates in the database as UTC. The dates are then converted to your timezone in the presentation layer (the user interface).

  Thanks,

  Tuitio

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• Related Assigned User

  Support October 2nd, 2018 @ 11:19 pm
  

  I have this tested and working successfully on the latest version of Suite. Please can you double-check the dropdown name in the dropdown editor exactly matches the value in the file (po_parent_type_display) and that the dropdown has values for the language in which you are viewing the application?

  If this is still not working please email development at tuitio dot co dot uk with a screenshot of the workflow edit view.

  • Mac

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• Related Assigned User

  Support October 2nd, 2018 @ 9:26 pm
  

  Sorry I had omitted a line - the file should look like this:

  <?php

  $dictionary['TT_PushOver']['fields']['parent_type']['options'] = 'po_parent_type_display'; $dictionary['TT_PushOver']['fields']['parent_name']['options'] = 'po_parent_type_display';

  Then run a repair. As long as your dropdown list is called po_parent_type_display this will work.

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• Related Assigned User

  Support October 1st, 2018 @ 7:42 pm
  

  You can create the file custom/Extension/modules/TT_PushOver/Ext/Vardefs/_overrideParentType.php containing the following:

  <?php
  
  $dictionary[&#039;TT_PushOver&#039;][&#039;fields&#039;][&#039;parent_type&#039;][&#039;options&#039;] = &#039;po_parent_type_display&#039;;
  
  

  Alternatively you could add the key => value pair to the dropdown list in SuiteCRM using the dropdown editor. The dropdown you need to modify is called parent_type_display. Note that changing this dropdown will affect other fields that use it.

  • Mac

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• Place Holder Showing in the Description Field instead of the value

  Support September 29th, 2018 @ 8:40 am
  

  Please ensure you set the parent type and parent id fields. Note if you have customised the dropdown for modules, you the dropdown key will need to exactly match the singular module name (in fact for the standard set of modules there are also relationships defined, and triggering from a custom module is untested but should work without issue).

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• PushOver Grant https://www.tuitio.co.uk access to your Pushbullet profile and data error

  Support September 28th, 2018 @ 9:11 pm
  

  Hi Pablo, do you still have this issue? Happy to investigate further.

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• Related Assigned User

  Support September 28th, 2018 @ 9:09 pm
  

  The new version 1.1 now supports sending pushes to the assigned user's reports-to. Please let me know if you have any problems with this new feature.

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• Placeholder

  Support September 21st, 2018 @ 10:26 pm
  

  The placeholders are all field names from the related record. So if you wanted to create a push from a new Lead, and you wanted the name and status, you would put something like:

  "Lead notification, name {{salutation}} {{first_name}} {{last_name}}, status {{status}}"

  Note these are the field names (not the labels) which are found in the studio field list for each module.

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• Related Assigned User

  Support September 21st, 2018 @ 10:23 pm
  

  Hi, thanks for the feedback and questions.

  1. Suite workflow currently does not support setting fields on a new record to a function of the value on the related record. We'll take a look at handling this in PushOver and update you here.
  2. You would need to create multiple PushOver records in the workflow actions section. Each PushOver record created can have a different assigned user
  3. Sure, you could create your own dropdown and override the default with an extended vardef. Note that the dropdown keys will need to match the module names in the same way as the parent.
  4. Unfortunately PushBullet have not exposed that functionality over their API, but if you have a suggestion about the icon we would consider user opinions on a future design refresh.

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• PushOver Grant https://www.tuitio.co.uk access to your Pushbullet profile and data error

  Support September 21st, 2018 @ 10:07 pm
  

  Thank you, I have tested and not been able to replicate this issue on version 7.10.9 using Firefox 63 and Chromium 69, server is Apache/PHP 7.0/MariaDB 10.1.26. Please can you confirm your browser type and version? Thanks

  • Mac

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• Not working with version 7.10.9

  Support September 21st, 2018 @ 10:01 pm
  

  Hi Martin,

  The action you need is Create Record, then choose Pushover. Make sure you set the assigned user on the new record - you may find it useful to follow the example here https://store.suitecrm.com/docs/PushOver/user-guide

  • Mac

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• PushOver Grant https://www.tuitio.co.uk access to your Pushbullet profile and data error

  Support September 20th, 2018 @ 6:14 am
  

  Thank you for your issue report. We will investigate and update you shortly, thanks. Please can you confirm your SuiteCRM version?

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