Highlevel Overview
If you're looking for a way to improve collaboration and communication within your CRM for both internal teams and customers, then MTS SuiteCRM Comment is the perfect solution for you. Check out some of the key product features below:
- Add comments in any modules (includes custom module)
- Attach one or many documents
- Push comment to the notification center
- Send the notification via email
- Add comment to news feeds (My activity stream dashlet)
How it Works
Team Conversations
This add-on allows users to leave comments on any record in SuiteCRM, including leads, accounts, contacts, and opportunities. This makes it easy for team members to share their thoughts and ideas, and to keep track of conversations.
Customer Conversations
SuiteCRM Comment is also a great way to improve customer service. By allowing customers to leave comments on their cases, you can easily track their feedback and respond to their questions. This can help you resolve issues more quickly and efficiently, and provide a better overall customer experience.
Benefits of MTS SuiteCRM Comment
Improved collaboration and communication
Make it easy for team members to share their thoughts and ideas, and to keep track of conversations. This can lead to better decision-making and more efficient workflows.
Improved customer service
Allow customers to leave comments on their cases, which makes it easy for you to track their feedback and respond to their questions. This can help you to resolve issues more quickly and efficiently, and to provide a better overall customer experience.
Increased productivity
Help increase productivity by reducing the need for email and other forms of communication. Team members can simply leave comments on records in SuiteCRM to share their thoughts and ideas, and to keep track of conversations.
Improved organization
Help improve organization by keeping all comments and conversations in one place. This makes it easy to find the information you need, when you need it.
To learn more about this solution, go to MTS SuiteCRM Comment or search "comment" on our marketplace.
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Dashlet Roles
Be explicit about which users have access to each specific dashlet. Enable or disable dashlets for certain types of users regardless of what their permissions are to that module. Gives finer control over the data available to a user from the home page dashboard.
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OneClick Sudo Login
Sudo Login (or Masquerade) allows Administrators to log in as any regular user without asking for their password and without disconnecting them. Specially useful for configuring their workspace (filters, reports, dashboard) or to support users (reproduce issues, help them step by step, etc).
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