Who reassigned this call? When was the status field adjusted? The SuiteCRM Calls module doesn't allow Auditing the same way as other modules do. Fix that with this quick add-on.
Twilio Call Logging functionality helps you to register the inbound calls (received from leads,contacts and accounts) and outbound calls (dialed to from Twilio) with call details such as call duration, date and time of calls, status, etc.
Grandstream Wave integration in SuiteCRM allows for effortless outbound calls directly from your CRM. SuiteCRM users now can connect with clients and prospects seamlessly, ensuring all call activities are logged and tracked within the CRM for better record-keeping and follow-up.