With the Plivo Integration, your sales and support teams can easily make outgoing calls to any phone number in SuiteCRM, in one simple click. Boost your call performance without the need to manually copy and paste phone numbers to your softphone system.
Add click-to-call functionality to your SuiteCRM
Plivo is a communications platform that enables businesses to connect, engage and interact with their customers. It simplifies the notorious complexity of telecom by offering simple and enterprise grade building blocks. The Plivo Integration for SuiteCRM combines the ease of click-to-call with your CRM records, so you can spend less time setting up calls and more time on important customer outreach.
Features of Plivo Integration
- Click-to-call from SuiteCRM
- Call log to SuiteCRM
- Relationship added so users can view in subpanel
- Calls are logged with recording
How it Works
IMPORTANT NOTE: First, make sure your SuiteCRM is running on https.
And country code is compulsory before number for example if number is USA (202-555-0137) then add 1 before any number (1202-555-0137).
Plivo Integration creates click-to-call functionality within your SuiteCRM platform. Look for the phone icon, which will appear in all the phone fields. This icon is shown in List View and Detail View, as shown in the configurations below.
Click-to-call pop-up: save your call description here
Call log with recording
Get in Touch
For support or any questions:
Email us at firstname.lastname@example.org
Other add-ons of interest
Analytic Reporting Tool Basic
Dynamic Reports and Interactive Charts.
Powerful tool for SuiteCRM report creation and data analytics. Includes a variety of chart types, detailed, summary and pivot tables. This Reporting Tool is for anyone, no need for technical knowledge or SQL. Comes with over a hundred prebuilt reports.