by Urdhva Tech

Fed up of not being able to find important clients? Tag them! This plugin allows you to tag your records to identify them instantly. Color coded tags make it even simpler to catch them. Through Tag Management for SuiteCRM, the user can handle large amounts of records with similar attributes or types. The user can also easily find any contents, important customer, important notes etc. through appropriate tagging.

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#2386 - Tag Me Mass Update - Buttons not visible

Closed Bug? created by Dorucon Verified Purchase 4 years ago

Hello,

we just faced the problem that when doing a mass update we cannot see the buttons for I guess "exit" or "ok" How can we solve this?

Bug_Tag me Mass Update.png

Many thanks in advance and KR Natalie

  1. urdhvatech member avatar

    Urdhva Tech Provider Affiliate

    4 years ago

    Hello Natalie,

    Thanks for using our add-on. Sorry for the inconvenience. It should work properly. Which version of SuiteCRM are you using with which theme? Have you installed any other theme?

    Thanks & Regards, Team Urdhva Tech.

    • Dorucon member avatar

      Dorucon Verified Purchase

      4 years ago

      Hello,

      we are using version 7.8.15 and the normal Suite P theme, no changes or installations on that.

      Best

  2. urdhvatech member avatar

    Urdhva Tech Provider Affiliate

    4 years ago

    Hello Natalie,

    Thanks for providing the version related information that helps us to regenerate the issue. We have released the latest version(tagMe4.3) of TagMe on the SuiteCRM store. Please download it and install it. Please clear the browser cache and check. While uninstalling the previous version please select "Do Not Remove Tables" from the screen otherwise all your tags will be removed from the system.

    Thanks & Regards, Team Urdhva Tech.

  3. Dorucon member avatar

    Dorucon Verified Purchase

    4 years ago

    Hello Urdhva Team,

    we are still facing the same problem although using the latest version.

    Best Natalie

  4. urdhvatech member avatar

    Urdhva Tech Provider Affiliate

    4 years ago

    Hello Natalie,

    It should work properly with the latest version. Have you cleared browser cache before the test the latest package? File permissions are correct on the latest added files? Can you please check these 2 points? After checking these points if you are still getting the same issue then provide us your CRM access. You can email the details on our email address contact@urdhva-tech.com. You can also get in touch over Skype. Our Skype id is urdhvatech. That way we can help you better.

    Thanks & Regards, Team Urdhva Tech.

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