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This theme is based on SuiteP theme and was created by SpecINFO. SpecINFO theme offers users quick access to actions through the menu located on the left. It is responsive theme with modern 3D style.

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#5691 - Error With Wild Berries Install

Closed Installation created by info166 yesterday

While attempting to install the Wild Berries theme on our SuiteCRM instance, we are encountering the following JavaScript error in the browser console:

pgsql Copy Edit Uncaught SyntaxError: JSON.parse: unexpected non-whitespace character after JSON data at line 1 column 19 of the JSON data File: sugar_grp1_jquery.js (line 6:3110) Details:

The error is triggered during a call to this endpoint:

arduino Copy Edit /index.php?module=rt_License_WildBerries&action=license&checklicense=rt_License_WildBerries This suggests that the server is returning a response that is not valid JSON or contains unexpected characters.

The error message indicates there is an unexpected character after column 19 of the JSON string, meaning the frontend JavaScript is unable to parse the response properly.

Suspected Cause:

The endpoint mentioned may be returning plain text, HTML, or malformed JSON rather than a valid JSON response.

The output might include PHP warnings, notices, or other content that is not JSON-compliant.

It's possible that the server-side code is echoing or printing data before or after the intended JSON output.

Request:

Could you please:

Check what the response from the checklicense endpoint contains.

Ensure the output is clean and valid JSON with no extra characters.

Verify that there are no PHP warnings or debug outputs included in the response.

Confirm the expected format of the response from this endpoint and whether any updates or patches are available for the Wild Berries theme license validation logic.

Let us know if you need us to provide a raw response sample or server logs for further debugging.

  1. specinfo member avatar

    specinfo Provider

    yesterday

    Please report the issue to the authors of Wild Berries theme.

This case is public. Please leave out any sensitive information such as URLs, passwords, etc.
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