The MTS Quick Search add-on helps SuiteCRM users save time with the ability to search for important information using keywords in individual modules instead of the standard search field and global search features.
#3313 - Unable to Search Emails
Hello,
When I search an email through the MTS Quick Search, there are no results that populate. I have verified the email is correct, but the email does not show up when searched. Thank you in advance for your help.
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"This module added a crucial feature to our SuiteCRM installation, as we have accumulated many records over the years and searching was becoming cumber..." - franklinian
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3 years ago
Hello,
Thanks for your feed back. We will check and fix it soon. We will let you know once we released the patch.
SuiteCRM Addon Team
3 years ago
Just to verify with you, my version of SuiteCRM is Version 7.11.18 and MTS Quick Search version 1.0.5. And this issue happens when searching for Targets in the Target module with their email.
3 years ago
Hello
Good day. We have released v1.0.6 to resolve this issue. Can you please try to upgrade then give us a feed back.
Thank you, SuiteCRM Addon Team
3 years ago
We have installed the module and when we search by email it does not search, there is a loading screen but then once its done the query consist of all targets.
3 years ago
Thanks for your feed back. we will investigate more and update to you soon
3 years ago
Hello,
Can you please upgrade to v1.0.7 and verify it. Please give me the result so I can know to help you more if you are still facing the issue.
Thank you, SuiteCRM Addon Team
3 years ago
Ah so the search works perfectly now but there is one last issue now. When we search a value after the search is complete the record does pop up (The record we search by email) now the issue is once the search is completed if we try to delete the record we are met with a database failure.
(quick summary of the new error is once we search if we try to do any mass update such as deleting it does not delete and only displays a database failure instead)
3 years ago
Thank you. We will check and fix this issue.