by Variance InfoTech Pvt Ltd

Jotform Integration allows you to configure the Jotform form builder application with SuiteCRM, so data submitted via forms gets automatically updated with your CRM.

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#5364 - SuiteCRM connected but not updating fields

In Progress General Question created by 2 years ago

I have installed the Jotform integration 8.5 on my Bitnami SuiteCRM 8.6 software. I have connected jotform and mapped the appropriate fields I wish to have data copied into, however when I submit my Jotform, the data does not transfer. Is this because of the SuiteCRM version I am using? I have my SuiteCRM available, online, using port 10443. Is there a specific port it needs to be on? Does it need to be 443? Is there something different I need to configure?

  1. ShaneHaggerty member avatar

    2 years ago

    I installed SuiteCRM 7.14 with the cooresponding integration. Added the Jotform API, filled out the Jotform form with the fields mapped for the data I wanted, and no data populates in my SuiteCRM. Please let me know what I need to do to remedy this.

  2. varianceinfotech member avatar

    Variance InfoTech Pvt Ltd Provider

    2 years ago

    Hello,

    Apologies the problem you're facing.

    Is it possible for you to share your CRM Login Credentials, FTP Details where you hosted your CRM and your JotForm Login Details?

    If yes then share with us on "techsupport@varianceinfotech.com" so we can check your issue and you'll get quick solution

    Also can you please tell us your PHP Version

    Regards,
    Variance Infotech PVT LTD

  3. Hilfswerft member avatar

    Verified Purchase

    a year ago

    Same problem here - everything works as described in the demo video but finally the submitted data is not populated in our 7.14 SuiteCRM database. Did you solve this for your installation?

  4. varianceinfotech member avatar

    Variance InfoTech Pvt Ltd Provider

    a year ago

    Hello

    Apologies for the problem you're facing.

    Is it possible for you to share your CRM Login Credentials, FTP Details where you hosted your CRM and your JotForm Login Details?

    If yes then share with us on "techsupport@varianceinfotech.in" so we can check your issue and you'll get quick solution

    Also can you please tell us your PHP Version

    Regards, Variance Infotech PVT LTD

  5. varianceinfotech member avatar

    Variance InfoTech Pvt Ltd Provider

    one week ago

    Hello,

    Recent PHP security vulnerabilities may affect your SuiteCRM installation, especially if you are using outdated PHP versions or missing security patches.

    The Variance Team is offering a free PHP and SuiteCRM security consultation to help you review your environment and understand the required updates.

    Read more: https://blog.varianceinfotech.com/suitecrm-security-php-vulnerabilities/

    For a free consultation, please contact the Variance Team.

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