by Variance InfoTech Pvt Ltd

Jotform Integration allows you to configure the Jotform form builder application with SuiteCRM, so data submitted via forms gets automatically updated with your CRM.

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#5364 - SuiteCRM connected but not updating fields

In Progress General Question created by 5 months ago

I have installed the Jotform integration 8.5 on my Bitnami SuiteCRM 8.6 software. I have connected jotform and mapped the appropriate fields I wish to have data copied into, however when I submit my Jotform, the data does not transfer. Is this because of the SuiteCRM version I am using? I have my SuiteCRM available, online, using port 10443. Is there a specific port it needs to be on? Does it need to be 443? Is there something different I need to configure?

  1. ShaneHaggerty member avatar

    5 months ago

    I installed SuiteCRM 7.14 with the cooresponding integration. Added the Jotform API, filled out the Jotform form with the fields mapped for the data I wanted, and no data populates in my SuiteCRM. Please let me know what I need to do to remedy this.

  2. varianceinfotech member avatar

    Variance InfoTech Pvt Ltd Provider

    5 months ago

    Hello,

    Apologies the problem you're facing.

    Is it possible for you to share your CRM Login Credentials, FTP Details where you hosted your CRM and your JotForm Login Details?

    If yes then share with us on "techsupport@varianceinfotech.com" so we can check your issue and you'll get quick solution

    Also can you please tell us your PHP Version

    Regards,
    Variance Infotech PVT LTD

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