by Variance InfoTech Pvt Ltd

Jotform Integration allows you to configure the Jotform form builder application with SuiteCRM, so data submitted via forms gets automatically updated with your CRM.

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#5357 - Any Chance of of using the Add-on with MariaDB

In Progress Installation created by Verified Purchase 5 months ago

Hi Variance team,

we were very! glad to see that you released a Jotform Add-on and just wanted to buy it. But it seems, that we cannot use it with MariaDB which is one the official supported databases in the _SuiteCRM Compatibility Matrix _.

Is there any chance to use the Add-on with MariaDB?

Kind regards

  1. varianceinfotech member avatar

    Variance InfoTech Pvt Ltd Provider

    5 months ago

    Hello,

    Thank you for reaching out.

    Can you please let me know which version of the SuiteCRM you're using?

    Regards, Variance Infotech PVT LTD

    • Hilfswerft member avatar

      Verified Purchase

      5 months ago

      Hi, thanks for the fast response: We are using the current ESR Release (7.14.3) with MariaDB 10.6 and PHP 8.2.

      Kind regards

    • varianceinfotech member avatar

      Variance InfoTech Pvt Ltd Provider

      5 months ago

      Hello,

      Thank you for clarifying the SuiteCRM, PHP and Maria DB Version.

      We'll check compatibility of it and update you.

      Regards,
      Variance Infotech PVT LTD

  2. varianceinfotech member avatar

    Variance InfoTech Pvt Ltd Provider

    5 months ago

    Hello,

    We have added the compatibility for the MariaDB. Now you can purchase it and let us know if you need any help.

    Regards,
    Variance Infotech PVT LTD

  3. Hilfswerft member avatar

    Verified Purchase

    5 months ago

    So we did. Thx for the fast service...

    Kind regards from Germany

  4. Hilfswerft member avatar

    Verified Purchase

    5 months ago

    After adding the API Key and clicking on VALIDATE & SAVE

    What to do now?

  5. Hilfswerft member avatar

    Verified Purchase

    5 months ago

    240603-222231.png

    • varianceinfotech member avatar

      Variance InfoTech Pvt Ltd Provider

      5 months ago

      Hello,

      Can you please let me know when you get this kind of message.

      Regards,
      Variance Infotech PVT LTD

    • Hilfswerft member avatar

      Verified Purchase

      5 months ago

      Directly after entering our API Key and clicking the "VALIDATE & SAVE" Button

    • Hilfswerft member avatar

      Verified Purchase

      5 months ago

      There are 2 API Domains at jotforms, one is for all European countries

      https://www.jotform.com/answers/4243316-your-account-is-in-eu-safe-mode-please-use-eu-apijotformcom-endpoint-to-get-your-results

      https://docs.cyclr.com/connector-guides/jotform

    • Hilfswerft member avatar

      Verified Purchase

      5 months ago

      and finally here...

      https://www.jotform.com/answers/1537102-what-means-eu-api

    • varianceinfotech member avatar

      Variance InfoTech Pvt Ltd Provider

      4 months ago

      Hello,

      Apologies for the problem you're facing.

      We have added you in communication channel. So let's discuss there with the Team so you will get the quick solution.

      Regards,
      Variance Infotech PVT LTD

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