by Brainvire Infotech Pvt. Ltd

Synchronizing your Google Calendar with SuiteCRM is now made easy with our Google Calendar Sync add-on. Now keep your important meetings organized in one place.

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#5264 - Not able to configure

Closed Installation created by chult 8 months ago

Hello. I am setting up the free trial and am having trouble configuring. Getting a error screen when I select Google Calendar > Configuration

This page isn’t working crm.xxxxxxx.com is currently unable to handle this request. HTTP ERROR 500

Also BTW, not sure if the validation is working either. I enter the license code, select validate. it seems like it is trying to load but not much happens. If I then refresh or re-access the licens configuration page, the license key is blank again.

  1. BrainvireInfotech member avatar

    Brainvire Infotech Pvt. Ltd Provider Affiliate

    8 months ago

    Hello,

    Plugin was not compatible with PHP8. we have fixed the issue and uploaded latest package in store. Can you please take latest package and verify.

    Thank you, Brainvire Team

  2. chult member avatar

    chult

    8 months ago

    Thank you. This has helped and I think I have it all configured. However when I now try to Authorize under my user profile... I goes thru the google account selection, then continue, then allow. BUT then it says "Error : Failed to get calendars list"

    Any suggestions?

  3. BrainvireInfotech member avatar

    Brainvire Infotech Pvt. Ltd Provider Affiliate

    7 months ago

    Hello,

    We are checking the issue. WIll get back to you ASAP

    Thank you, Brainvire Team.

  4. BrainvireInfotech member avatar

    Brainvire Infotech Pvt. Ltd Provider Affiliate

    7 months ago

    Hello

    Can you please provide screenshot of the same as we are not able to reproduce the issue

    Thank you, Brainvire Team

  5. chult member avatar

    chult

    7 months ago

    image001.png

    then when I hit allow it says:

    unnamed.png

  6. BrainvireInfotech member avatar

    Brainvire Infotech Pvt. Ltd Provider Affiliate

    7 months ago

    Hello

    Please enable Google Calendar API under Enable APIs and Services in Google console.

    Screenshot from 2024-03-27 17-41-50.png

    Please let me know if you are facing any issue once enabled.

    Thank You, Brainvire Team.

  7. chult member avatar

    chult

    7 months ago

    I am making headway, thank you. Few questions:

    1) the setting "Sync from Gcal to module:" I can only pick one. What does this do? does this control where things go into CRM? If I pick tasks in this drop down, will it create a tasks in CRM? How?

    2) Sync from modules to Gcal: I assume that whatever I check here will go to google. Is that correct? But they only go to google calendar, correct? Is there any way to create a google task??

    Thanks again.

    • BrainvireInfotech member avatar

      Brainvire Infotech Pvt. Ltd Provider Affiliate

      7 months ago

      Hello

      Please find the comments inline

      1) the setting "Sync from Gcal to module:" I can only pick one. What does this do? does this control where things go into CRM? If I pick tasks in this drop down, will it create a tasks in CRM? How?

      -- Yes if Meeting is selected then Meetings from Google Calendar gets synced in CRM.

      2) Sync from modules to Gcal: I assume that whatever I check here will go to google. Is that correct? But they only go to google calendar, correct? Is there any way to create a google task??

      -- Yes it goes to Google Calendar. Do you want to create Google Tasks from CRM? It requires customisation.

      Thank You, Brainvire Team

  8. chult member avatar

    chult

    7 months ago

    We would like to create google tasks from CRM tasks. Can you share what kind of customization would be required? Thank you!

  9. BrainvireInfotech member avatar

    Brainvire Infotech Pvt. Ltd Provider Affiliate

    7 months ago

    Hello

    We analysed Google Tasks Api and found that Google Tasks can be created from CRM but time is not supported via Google Tasks API. Tasks getting created in Google Tasks will only stamp date and not time. If you still want to go ahead with this customisation. We can do this customisation

    Thank You, Brainvire Team

    • BrainvireInfotech member avatar

      Brainvire Infotech Pvt. Ltd Provider Affiliate

      7 months ago

      Hello

      Google Calendar has that provision to stamp date and time for tasks which is not possible via Google Tasks

      Thank You, Brainvire Team

  10. chult member avatar

    chult

    7 months ago

    Yes, it would be great if the task could be created in google tasks. I understand that the task due date may not be supported. BTW, I did see someone else posting about this in another forum and I would go back there and post your link if we were able to add this feature.

    BTW, the reason this is important to us is because if we push CRM tasks into google calendar, then that slot is blocked out and that timeslot is not longer viewed as 'available' in the calendar. Tasks would solve this for us.

    BTW #2. While you are at it, it might be nice to be able to sync both, e.g. CRM tasks to google tasks, and CRM calendar to google calendar. e.g. multiple settings. For us we would be ok with just tasks to tasks but I'm just sharing that the option may be nice to have.

    Thanks!!

  11. BrainvireInfotech member avatar

    Brainvire Infotech Pvt. Ltd Provider Affiliate

    7 months ago

    Hello

    Our plugin Google Task is ready and we have uploaded in store. But it needs to be reviewed and released by suitecrm store. Will update you once its released in store. Thanks for the patience.

    Thank you, Brainvire Team.

    • chult member avatar

      chult

      7 months ago

      Great to hear! Will try to keep an eye out. Please keep me posted of you think of it once it is released.

  12. chult member avatar

    chult

    7 months ago

    I see the new "BV Google Task Extension" I'm switching my work over to try that. THANK YOU! Your support is awesome and much appreciated. You can close this ticket.

  13. BrainvireInfotech member avatar

    Brainvire Infotech Pvt. Ltd Provider Affiliate

    7 months ago

    Hello

    Yes its live now. You can purchase it If you have liked our product and support can you please provide your review in https://store.suitecrm.com/addons/google-calendar-sync/reviews It would be great help to us

    Thank You, Brainvire Team

  14. BrainvireInfotech member avatar

    Brainvire Infotech Pvt. Ltd Provider Affiliate

    7 months ago

    Thanku for your feedback, Closing the ticket

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