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• SuiteCRM not accepting login credentials.

  Support March 26th, 2019 @ 10:00 pm
  

  Apologies for clicking the wrong reply button, but I did reply. Anyways, here's the info again:

  "SuiteCRM 7.11.2. Outlook Add-In version 3.0.18.0. .Net version 4.7"

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• SuiteCRM not accepting login credentials.

  Support March 12th, 2019 @ 8:39 pm
  

  SuiteCRM 7.11.2. Outlook Add-In version 3.0.18.0. .Net version 4.7

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• SuiteCRM not accepting login credentials.

  Support March 12th, 2019 @ 5:39 pm
  

  Well, it turns out that the full user name like foo@example.com didn't actually cause the issue, but was instead those padding zeros.

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• SuiteCRM not accepting login credentials.

  Support March 12th, 2019 @ 5:35 pm
  

  So, we hacked the heck out of authenticateUser in LDAPAuthenticateUser.php and found that it was 0-padding the $password parameter out to 16 characters. I wrote the following snippet at the top of authenticateUser to strip any trailing 0's:

  // strip trailing 0's:
  $prev_c = 42;
  $length_of_nonzero_chars = strlen($password);
  foreach (str_split($password) as $c) {
    $o = ord($c);
    if (!$o && $prev_c) {
      $length_of_nonzero_chars  = $i;
    }
    $prev_c = $o;
    ++$i;
  }
  $password = substr($password,0, $length_of_nonzero_chars);
  

  Now authentication is working.

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• SuiteCRM not accepting login credentials.

  Support March 12th, 2019 @ 5:05 pm
  

  As far as encryption key we tried DEADBEEF on the server and the outlook plugin and no dice. It isn't even clear what encryption type is being used. There is no guidance about what key we're supposed to use. Can it be any string? Any hex string? What should we put in the server and outlook settings?

  I have DEBUG logs. Just ran again and we're seeing

  Tue Mar 12 10:11:52 2019 [4242][-none-][INFO] ldapauth: Binding user foo@example.com
  Tue Mar 12 10:11:52 2019 [4242][-none-][FATAL] [LDAP ERROR][49]Invalid credentials
  Tue Mar 12 10:11:52 2019 [4242][-none-][INFO] ldapauth: Binding user userPrincipalName=foo@example.com,ou=Departments,DC=example,DC=com
  

  I don't think it should have the @example.com suffix on the name.

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