I'm on a shared hosting account, I'm not sure if that script can be run. Can someone on your team help install SugarChime or remove it if this is not compatible? I know you said permission issue, but other module I've installed has error except SugarChimp. I can't subscribe to SugarChimp with this much work on my part. Please help me install SugarChime or remove it, PLEASE. I'm down for a week now. I can give you cPanel access.