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• Calender Sync not working

  Support July 13th, 2017 @ 7:42 am
  

  Log:

  2017-07-13 09:42:12,036 | VSTA_Main | DEBUG | Outlook NewMail: email received event 2017-07-13 09:42:25,966 | 17 | WARN | Anonymous thread 17 running as 'Daemon'. 2017-07-13 09:42:55,561 | 17 | WARN | Anonymous thread 17 running as 'TS'. 2017-07-13 09:42:55,561 | 17 | DEBUG | TaskSyncing SynchroniseAll starting 2017-07-13 09:42:55,561 | 17 | DEBUG | Permissions cache miss 2017-07-13 09:42:55,561 | 17 | WARN | Cannot detect access Tasks/export 2017-07-13 09:42:55,561 | 17 | DEBUG | TaskSyncing.SynchroniseAll not synchronising Tasks because export access is denied 2017-07-13 09:42:55,561 | 17 | DEBUG | TaskSyncing SynchroniseAll completed 2017-07-13 09:42:55,561 | 17 | WARN | Anonymous thread 17 running as 'AS'. 2017-07-13 09:42:55,561 | 17 | DEBUG | AppointmentSyncing SynchroniseAll starting 2017-07-13 09:42:55,561 | 17 | DEBUG | Permissions cache miss 2017-07-13 09:42:55,562 | 17 | WARN | Cannot detect access Meetings/export 2017-07-13 09:42:55,562 | 17 | DEBUG | AppointmentSyncing.SynchroniseAll not synchronising Meetings because export access is denied 2017-07-13 09:42:55,562 | 17 | DEBUG | Permissions cache miss 2017-07-13 09:42:55,562 | 17 | WARN | Cannot detect access Calls/export 2017-07-13 09:42:55,562 | 17 | DEBUG | AppointmentSyncing.SynchroniseAll: not synchronising Calls because export access is denied 2017-07-13 09:42:55,562 | 17 | DEBUG | AppointmentSyncing SynchroniseAll completed 2017-07-13 09:42:55,576 | 8 | WARN | Anonymous thread 8 running as 'CS'. 2017-07-13 09:42:55,576 | 8 | DEBUG | ContactSyncing SynchroniseAll starting 2017-07-13 09:42:55,576 | 8 | DEBUG | Permissions cache miss 2017-07-13 09:42:55,576 | 8 | WARN | Cannot detect access Contacts/export 2017-07-13 09:42:55,576 | 8 | DEBUG | ContactSyncing.SynchroniseAll not synchronising Contacts because export access is denied 2017-07-13 09:42:55,576 | 8 | DEBUG | ContactSyncing SynchroniseAll completed 2017-07-13 09:42:55,967 | 20 | WARN | Anonymous thread 20 running as 'Daemon'. 2017-07-13 09:43:04,263 | 17 | WARN | Anonymous thread 17 running as 'EM'. 2017-07-13 09:43:04,263 | 17 | DEBUG | Auto-Archive iteration started 2017-07-13 09:43:04,997 | 17 | DEBUG | Auto-Archive iteration completed 2017-07-13 09:43:25,982 | 20 | WARN | Anonymous thread 20 running as 'Daemon'. 2017-07-13 09:43:55,982 | 8 | WARN | Anonymous thread 8 running as 'Daemon'. 2017-07-13 09:44:25,983 | 8 | WARN | Anonymous thread 8 running as 'Daemon'. 2017-07-13 09:44:55,984 | 8 | WARN | Anonymous thread 8 running as 'Daemon'. 2017-07-13 09:45:25,984 | 8 | WARN | Anonymous thread 8 running as 'Daemon'. 2017-07-13 09:45:53,979 | VSTA_Main | ERROR | Auto-archiving: off 2017-07-13 09:45:53,980 | VSTA_Main | ERROR | Logging level: Debug 2017-07-13 09:45:55,986 | 8 | WARN | Anonymous thread 8 running as 'Daemon'.

  "Cannot detect access Contacts/export" -> May this be the problem.

  Add Information: I'm using Microsoft Exchange Server using Activesync ("in the cloud")

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• Calender Sync not working

  Support July 13th, 2017 @ 7:25 am
  

  New findings:

  Running Outlook in Administratormode, right-click "Running as Admin", shows that appointments are queued, but the outlook-appointments do not appear in SuiteCRM and vice-versa.

  May be the language the problem (in my case it's a German Outlook and a German Suitecrm).

  May it be, that the plugin doesn't find the appropriate folder in Outlook. It's in my experience a common problem when importing data in Outlook.

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• Calender Sync not working

  Support July 12th, 2017 @ 9:45 pm
  

  Same issue here (Win10Pro 64Bit, Outlook 2016): 2017-07-12 23:48:07,361 | Background | INFO | LicenceValidationHelper.InterpretStatusCode: status code OK, returning True 2017-07-12 23:48:07,361 | Background | INFO | LicenceValidationHelper.Validate: returning True 2017-07-12 23:48:07,361 | Background | INFO | Licence verified... 2017-07-12 23:48:07,361 | Background | INFO | Authentication succeeded... 2017-07-12 23:48:07,361 | Background | INFO | Starting normal operations. 2017-07-12 23:48:07,362 | Background | DEBUG | Starting thread Daemon 2017-07-12 23:48:07,371 | Background | DEBUG | Starting thread AS 2017-07-12 23:48:07,372 | Background | DEBUG | Starting thread CS 2017-07-12 23:48:07,372 | Background | DEBUG | Starting thread TS 2017-07-12 23:48:07,372 | AS | DEBUG | AppointmentSyncing.SynchroniseAll not running because not enabled 2017-07-12 23:48:07,373 | CS | DEBUG | ContactSyncing.SynchroniseAll not running because not enabled 2017-07-12 23:48:07,373 | TS | DEBUG | TaskSyncing.SynchroniseAll not running because not enabled 2017-07-12 23:48:07,373 | Background | DEBUG | Starting thread EM 2017-07-12 23:48:07,374 | EM | DEBUG | Auto-Archive iteration started 2017-07-12 23:48:08,309 | EM | DEBUG | Auto-Archive iteration completed 2017-07-12 23:48:35,119 | VSTA_Main | ERROR | Auto-archiving: off 2017-07-12 23:48:35,120 | VSTA_Main | ERROR | Logging level: Debug 2017-07-12 23:48:37,372 | 8 | WARN | Anonymous thread 8 running as 'Daemon'. 2017-07-12 23:48:37,372 | 8 | INFO | About to perform FetchEmailCategoriesAction. 2017-07-12 23:48:37,455 | 8 | INFO | FetchEmailCategoriesAction completed. 2017-07-12 23:49:07,467 | 8 | WARN | Anonymous thread 8 running as 'Daemon'. 2017-07-12 23:49:37,468 | 8 | WARN | Anonymous thread 8 running as 'Daemon'. 2017-07-12 23:50:07,468 | 8 | WARN | Anonymous thread 8 running as 'Daemon'. 2017-07-12 23:50:37,469 | 8 | WARN | Anonymous thread 8 running as 'Daemon'.

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