SuitePortalApp provides your customers with an external mobile support portal for Android and iOS. Customers can create and manage cases directly from their mobile device.
Available on both Google Play and Apple's App Store, SuitePortalApp allows SuiteCRM users your contacts to:
- Create new cases
- Reply to existing cases
- View a list of all cases
- View details including threaded logs of all updates to cases
All from their tablets or smartphones.
In SuiteCRM your users will be able to:
- Add updates to a case
- View a threaded log of all updates
- Receive email notifications when a contact adds an update to a case
- Create new portal user accounts for contacts
Supports Android and iOS
Works great on any device (Tablet or Smartphone) with Android System > 5 or iOS > 8
Other add-ons of interest
Analytic Reporting Tool Basic
Dynamic Reports and Interactive Charts.
Powerful tool for SuiteCRM report creation and data analytics. Includes a variety of chart types, detailed, summary and pivot tables. This Reporting Tool is for anyone, no need for technical knowledge or SQL. Comes with over a hundred prebuilt reports.
CUSTOMER PORTAL FOR SUITECRM
Customer Portal Customised by Fynsis empowers speedier time to determination and diminishes general caseload, by enabling people to make cases, refresh their record data, look through the information base, and track bugs to a determination.