Send WhatsApp messages from SuiteCRM in one click, from any module. You can send mass WhatsApp messages and log all replies as an inbound WhatsApp message too. Create and send custom or template-based messages, plus send messages using a workflow.
Connect with customers using WhatsApp right from SuiteCRM
Using the SuiteCRM Twilio WhatsApp Integration, you can quickly send WhatsApp messages from your CRM in one click, from any module. Send mass WhatsApp messages and log all replies as an inbound WhatsApp message too. Create and send custom or template-based messages, plus send messages using a workflow.
Important: You need to have a Twilio WhatsApp number to send WhatsApp messages from SuiteCRM to all your contacts.
- Send WhatsApp messages from anywhere using one click on WhatsApp icon
- Send Bulk WhatsApp messages using WhatsApp templates
- Send WhatsApp messages using workflow like email
- You can use any field of a record in the template
- Send and receive WhatsApp message log will be saved in the Call module
- You will get an alert notification when any WhatsApp message is received
- All logs will be related to appropriate records based on mobile matches
How it Works
DetailView Of Record
Send WhatsApp by clicking on icon
Sending WhatsApp Message
WhatsApp Sent Log In Call Module
Alert Notification When WhatsApp Received
WhatsApp Received Log In Call Module
Logs History Under Record
Sending Mass WhatsApp
Email - firstname.lastname@example.org
Skype - email@example.com