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Service Level Agreement Plans

One Time Cost

$499
One-time
One-time
  • Free 30-Day Trial
  • Unlimited Users
  • Outstanding Support
  • Works on versions 7.7.0 to 7.12.6
Start a Free Trial

Monthly

$99
Monthly
Monthly
  • Free 30-Day Trial
  • Unlimited Users
  • Outstanding Support
  • Works on versions 7.7.0 to 7.12.6
Start a Free Trial
Immediately after checking out you can download and install your add-on.
Licensed for one production instance and unlimited test and dev instances.

Service Level Agreement

Service Level Agreement (SLA) is the understanding between service provider and customer to offer service from service provider.

“SuiteCRM Service Level Agreement” extensions from VIPL Team support SLA and its defined by users.

You can create notification and escalation procedures in terms of which issues are subject to escalation, the escalation criteria to be applied, and the action to execute upon a specific escalation level.