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Escalation Management Plans

Yearly

$599
Yearly
Yearly
  • Unlimited Users
  • Outstanding Support
  • Works on versions 7.0.0 to 7.12.6
Get Started
Immediately after checking out you can download and install your add-on.
Licensed for one production instance and unlimited test and dev instances.

Escalation Management

The Escalation Management add-on for SuiteCRM automatically escalates records to other members in the operational hierarchy when the record meets certain rules. Users can enter new rules that contain all types of defined criteria, from team organization, business hours and annual holidays, etc. This add-on helps prevent your customer issues from getting lost or going unanswered.