Have conversations about any record in Suite CRM just like on Facebook or any social network.
CRM Social Collaboration Ninja enables your CRM Users to collaborate and conversate on any record in SuiteCRM. Get your sales, service, and marketing teams collaborating on new deals through conversation. Tag other users of the CRM platform and bring them into the conversation. Automatic email notifications will go out to users as you converse. Here are the use cases for your business:
Use the "@" to communicate with other SuiteCRM and SugarCRM users
Insert Attachments and Photos
Respond and Reply
Project Management Collaboration
Work in realtime on project and project tasks in SuiteCRM.
Customer Support Collaboration
Bring in other folks into customer service issues, and escalate if needed.
Configure Email Notification Settings
Configure how other users are notified and how owners of records are notified.
Disable and Enable Modules
Configure which modules you want to give the ability to comment on records in the Admin section of CRM.
Choose which modules you want to disable or enable.
Edit your messages by clicking "Edit" in case of spelling mistakes:
Custom Modules, too!
Even your custom modules are automatically supported.
Other add-ons of interest
Analytic Reporting Tool Basic
Dynamic Reports and Interactive Charts.
Powerful tool for SuiteCRM report creation and data analytics. Includes a variety of chart types, detailed, summary and pivot tables. This Reporting Tool is for anyone, no need for technical knowledge or SQL. Comes with over a hundred prebuilt reports.