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#1970 - The zip file is missing a manifest.php file. Cannot proceed.

Closed Installation created by prf 4 months ago

Hi,
when trying to upload the zip in Module Loader, I get the message "The zip file is missing a manifest.php file. Cannot proceed."

As such, we are dead in the water with the clock ticking on our trial - Please help ASAP.

Regards,
Peter
Yorcoms Ltd

  1. diligent member avatar

    diligent Provider Affiliate

    4 months ago

    Hi Peter,

    this is strange, as the manifest should be in there.
    The SweeterSync zip you downloaded from the store is called "SweeterSync_3_0_68_complete.zip". Please, make sure that the zip folder you are trying to upload on the module loader is the one contained within the aforementioned. The folder you need to upload is called "SweeterSync_3_0_68.zip" (without complete in the name).
    Let us know if this solves your issue!

    Best regards,
    diligent

  2. prf member avatar

    prf

    4 months ago

    Hi,

    I now have this installed but the "Configuration" seems hugely complicated?

    Is there somebody that can help with this please?

    • diligent member avatar

      diligent Provider Affiliate

      4 months ago

      Sure, we can help you setting it up through a remote session.
      We'll be contacting you shortly to arrange a meeting.
      Thanks!
      diligent

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