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Server-side synchronization between SuiteCRM and Microsoft Exchange

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#1172 - No exchange 2016 support

Closed Installation created by robertlehner a year ago

Pls. cancle order I've not seen that is not supported with Exchange 2016
thx

  1. diligent member avatar

    diligent Provider Affiliate

    a year ago

    Dear Robert,

    SweeterSync supports Exchange 2016. Feel free to try it.
    If you mean you can't choose on the dashboard the Exchange 2016, it only means the communication way of the exchange. From 2013 all the exchange versions uses the same communication way, so technically Exchange 2016 is the same as the 2013 version.

    Thank you for trying,
    diligent Team

  2. robertlehner member avatar

    robertlehner

    a year ago

    Ok. I tried but I get now error message that the url to crm is wrong, when I click the check user rights button.

  3. robertlehner member avatar

    robertlehner

    a year ago

    pls forget this. I have to save the settings before.

  4. diligent member avatar

    diligent Provider Affiliate

    a year ago

    Dear Robert,

    First you need to setup the CRM credentials, below the exchange settings.
    Please first read the manual, it will help a lot in the configuration process. The manual included in the zip file, what you have downloaded.

    Thank you,
    diligent Team

  5. robertlehner member avatar

    robertlehner

    a year ago

    Where can I get a license File?
    In Documentation I found:
    Get license file

    After you installed SweeterSync with normal license, you must get a valid license file. To get this file you must log in to our webshop with your credentials. Under the my account page you will find the "License generation" option. To download your personal license file you will need your machine key which can found in the dashboard application under the settings tab.

    I cannot see License generation option.

  6. diligent member avatar

    diligent Provider Affiliate

    a year ago

    Dear Robert,

    please choose the trial license. The trial doesn't need any license.

    Thank you,
    diligent Team

  7. robertlehner member avatar

    robertlehner

    a year ago

    Can I run without impersonation -User?
    I get always:
    1. Exchange Host: OK


      1. Exchange connection test can not run because there is no user connected from CRM to exchange

    In CRM I created an entry in the sweetsync user Options

  8. diligent member avatar

    diligent Provider Affiliate

    a year ago

    Dear Robert,

    Yes you can use the service without impersonation.
    If you can't setup the service based on the manual, we can arrange a teamviewer session. Please contact us in the following email address: suitecrm@dtbc.eu

    Thank you,
    diligent Team

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