by Urdhva Tech

SuiteAI Insight brings Artificial Intelligence directly into SuiteCRM, allowing your teams to generate intelligent insights, summaries, recommendations and emails without leaving the CRM. Out of the box, SuiteCRM AI Integration, SuiteAI Insight can work with OpenAI ChatGPT, Google Gemini, Grok and Local LLM endpoints. You decide which providers are active and which models are available to users by configuring them in the SuiteAI configuration screen—no code changes required.

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#6019 - Agents do not start - no outcome

Closed Installation created by Verified Purchase a day ago

Account intelligence agent, active, but does not execute or deliver any outcome. additional fields or widgets not visible within accounts. Have not yet tried other agents, need resolution first

  1. urdhvatech member avatar

    Urdhva Tech Provider Affiliate

    a day ago

    Thank you for using our add-on. Could you please confirm whether the AI provider has been configured correctly under the Admin settings?

    We’d be happy to help you troubleshoot this issue. Please feel free to connect with us at contact@urdhva-tech.com, and our team can work with you to check the configuration and identify the cause of the issue.

    Thanks & Regards, Team Urdhva Tech

    • urdhvatech member avatar

      Urdhva Tech Provider Affiliate

      a day ago

      Case Update: We had a screen-sharing session with the customer and identified that the issue was related to file permissions. The issue has been resolved, and we are now closing this case.

      Thanks & Regards,

      Team Urdhva Tech

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