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• Workflow task automation

  Support March 14th, 2017 @ 4:34 pm
  

  Hi, Thanks! Setting up the workflow has been difficult to test.

  How can we get customization done from a member of CMS sugar? or view how existing workflows are working?

  We are still using the trial version of the workflow engine and we need to ensure that it is configured and works properly before we can subscribe to the paid plans. You can send me a message privately to discuss this in more details.

  Thanks!

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• Workflow task automation

  Support March 10th, 2017 @ 10:17 pm
  

  Hi, Thanks for getting back to me. A sample of task can be seen below; these are the steps required for JOB 123 to place an image on magnets for 200 orders.

  PROCESS - PERSON ASSIGNED - TIME TAKEN

  Week 1 a. Take the pictures - Photographer - 4 hours b. Process the photos - Laboratory Staff - 2 hours

  Week 2 c. Ripping - Justin - 1 hour d. Stuck on magnet sheets - Paul - 1 hour e. Cut - Vanessa- 50 mins f. Added to packages - Packagers - 1 hour

  This is a basic example, we will have many jobs with many orders that we want to manage all at once. We also want to be able to generate reports based on the time taken, tasks that are incomplete etc.

  Thanks.

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