Alex Robinson - Anamise Pty Ltd does not have any add-ons for sale.

• Mautic and Suitecrm not Syncing Either way

  Support April 29th, 2020 @ 1:52 pm
  

  Okay lets do 5pm

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• Mautic and Suitecrm not Syncing Either way

  Support April 28th, 2020 @ 5:41 am
  

  I have created a new server with a fresh installation of suitecrm ,mautic and php with the versions you described. I am at the step where suitecrm requires i validate the suitecrm/mautic liscence key, however the key is coming up as invalid. I assume this is because i already used the key on the old installation that did not work and this new installation is using new acounts. Is it possible for you to cancel the old setup somehow so i can move the key to this new installation?

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• Authorisation fails - unknown error encountered when trying to obtain the access token

  Support April 18th, 2020 @ 6:09 am
  

  Hi Nic,

  I had a similar problem. Could you check your config.php file in the root folder of your SuiteCRM installation. If you are on an AWS server like mine the suitecrm installation defaults to the aws server url. ie. ec2-11-111-111-111 If you can update the site_url value to your domain name it might work.

  Good luck. This solution worked for me after two days of trying to connect.

  Kind regards, Alexander Robinson Managing Director of Anamise Pty Ltd

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• Mautic and Suitecrm not Syncing Either way

  Support April 17th, 2020 @ 10:24 am
  

  Also, would it work better if Suitecrm and Maustic instances are on seperate or the same server?

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• Mautic and Suitecrm not Syncing Either way

  Support April 17th, 2020 @ 10:23 am
  

  I tried upgrading php, the connector and mautic instance. It did not work. I might start a completely new server build. Could you please let me know the most reliable set up for the Mautic and Suitecrm setup. Ie. Operating System, Php version, crm version and mautic version. I will try 1 more time tomorrow on a completely new build to get this to work. It is very annoying as I have spent over a week trying to fix this and have had no success.

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• Mautic and Suitecrm not Syncing Either way

  Support April 17th, 2020 @ 5:00 am
  

  I see your requirements for php are PHP: 5.6, 7.1, 7.3 As this does not include 7.0 I will try and upgrade php.

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• Mautic and Suitecrm not Syncing Either way

  Support April 17th, 2020 @ 4:57 am
  

  PHP 7.0.32-0ubuntu0.16.04.1 (cli) ( NTS )

  Mautic v2.14.1

  Suitecrm Version 7.10.7 Sugar Version 6.5.25 (Build 344)

  Answer to Questions Step 2 Connector Configuration: Yes, I have a token generated. This took a long time to figure out because my Suitecrm Defualt URL pointed to the AWS webserver while I needed it to point to my domain name.

  Step 4: I believe I have set it up correctly, I pasted to both the www-data cron and my user cron and updated the urls to match where mautic is installed on my server.

  Step 2: If I press these buttons in Suitecrm it seems the page only refreshes but does not update anything.

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• Mautic and Suitecrm not Syncing Either way

  Support April 15th, 2020 @ 7:42 pm
  

  I can confirm the Marketing Campaign I created in Mautic can now be seen in Suitecrm. No contacts are being shown in other systems though. Is there a php command I can use to force this?

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• Mautic and Suitecrm not Syncing Either way

  Support April 15th, 2020 @ 7:24 pm
  

  In Mautic contact section I created 1 contact. Later this message comes up. Notifications eVolpe Marketing Automation Integration There was an error encountered when trying to synchronize with CRM Today, 7:13 pm

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• Mautic and Suitecrm not Syncing Either way

  Support April 15th, 2020 @ 7:11 pm
  

  After adding a campaign

  Alex@ip-172-31-7-200:/var/www/html/mautic$ sudo php app/console evolpe:sync:campaign PHP Warning: PHP Startup: Unable to load dynamic library '/usr/lib/php/20151012/redis.so' - /usr/lib/php/20151012/redis.so: cannot open shared object file: No such file or directory in Unknown on line 0 Mautic\PluginBundle\Helper\IntegrationHelper MauticPlugin\EVolpeMarketingAutomationBundle\Integration\EVolpeMarketingAutomationIntegration EVolpe Sync Campaign Start Count: 1 Campaign ID: 1 add to queue sync

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• Mautic and Suitecrm not Syncing Either way

  Support April 15th, 2020 @ 6:59 pm
  

  Alex@ip-172-31-7-200:/var/www/html/mautic$ sudo php app/console evolpe:sync:campaign PHP Warning: PHP Startup: Unable to load dynamic library '/usr/lib/php/20151012/redis.so' - /usr/lib/php/20151012/redis.so: cannot open shared object file: No such file or directory in Unknown on line 0 Mautic\PluginBundle\Helper\IntegrationHelper MauticPlugin\EVolpeMarketingAutomationBundle\Integration\EVolpeMarketingAutomationIntegration EVolpe Sync Campaign Start Count: 0

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• Mautic and Suitecrm not Syncing Either way

  Support April 15th, 2020 @ 6:48 pm
  

  If I run

  Alex@ip-172-31-7-200:/var/www/html/mautic/app$ sudo /var/www/html/mautic/app/console mautic:evolpe:sync PHP Warning: PHP Startup: Unable to load dynamic library '/usr/lib/php/20151012/redis.so' - /usr/lib/php/20151012/redis.so: cannot open shared object file: No such file or directory in Unknown on line 0 Evolpe Sync Start Count: 0 Evolpe Sync End

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