MTS Telegram Notify

Step 1: Create a Telegram Bot

• Open Telegram and search for "BotFather."
• Start a chat with BotFather by clicking the Start button.
• Use the command /newbot to create a new bot.
• Provide a name and username for your bot (e.g., MyCRMNotifierBot).
• Once created, BotFather will provide a unique Bot Token and link to Bot. Save this token securely as you’ll need it for configuration.

Step 2: Configure Plugin License

• Navigate to Admin > MTS Telegram Notify License Configuration.

• Enter the license key provided during the plugin purchase.

• Click Validate License to activate the plugin.
• If the license is valid, you will see a confirmation message, and the plugin’s features will be fully enabled.
• For any issues with the license validation, contact the support team with your license details.

Step 3: Set Up the Bot Token in the Admin Area

• Log in to your SuiteCRM as an administrator.
• Navigate to Admin > MTS Telegram Notify Configuration.

- In the configuration page: - Paste the Bot Token, Bot into the designated field.

• Click Save to apply the settings.

Step 4: Configure Workflows for Notifications

• Navigate to Admin > Workflow Manager in SuiteCRM.

• Create a new workflow or edit an existing one to include Telegram notifications.
• Module: Select the module for which the workflow will trigger (e.g., Cases, Leads).
• Trigger: Define the condition for sending notifications (e.g., when a case is updated or a lead is assigned).
• Add an action for Telegram notifications:
• Select Send Telegram Notification as the action type.
• Customize the message using SuiteCRM variables (e.g., $case_name, $assigned_user).

• Save and activate the workflow.